Received letter from KBC. Not giving us back our tracker :mad: Because we were originally on a variable rate (when the mortgage was taken out) then Tracker prior to fixing for 2 years they have deemed that I understood what a variable rate was ! This has nothing to do with the fact that had we known we couldn’t get the tracker back after the fixed rate period, we would never have fixed the rate. They didn’t tell us, at the very least they should have advised us during the fixed rate that they were discontinuing tracker rates and given us the option to pay to break the fixed rate to go back on the Tracker. Simply they did not give us the full information which has cost us tens of thousands of euro.
Any advice ?
Hi I’m reading you post, and wondering why you switched from Tracker to Fixed Rate.
I’ll hazard a guess, 2008 tracker rates where as high as 5.9%. And all the media agencies where encouraging trackers to fixed rates.
I’m assuming you fixed for a financial benefit. And this ended around 2011.
This would mean you where not part of the cohort. Under the flyer.
The banks states you knew what a SVR was as you started out on SVR, switched to Tracker & then to Fixed.
The bank then returned you to SVR ON EXPIRY.
You are not covered on the Flyer Cohort, however you have a strong arguement it was the banks responsibility to inform you of the risks associated with the switch.
I have one question, on your fixed expiry did you ask to be returned to a tracker?
Who did you speak to.
Did the person ask you your account security questions for data protection.
If not then it may be deemed that you accepted the SVR as the default for your account.
The other option, who moved you from your TRACKER to fixed. Did they explain your options on expiration.
Do you have the original paper work.
Having done one of these is a hub lately you don’t get a lot of info from there staff. They are so busy trying to earn commission for new accounts.
My opinion on your situation is the Tracker Arrangement should have been your default as it was the last rate before the Fix.
But that’s just my opinion