EBS EBS update Dec 2017

dejected

Registered User
Messages
20
Absolutely agree bikini widow, there wouldn't be cheques arriving at anyone's door if it wasn't for the work of PK and his staff!
 

EbsLoannotrafor

Frequent Poster
Messages
83
There should be some kind of award for such a person as Padraic , true and wise , I sure the road for him was just as difficult as for us , no doubt the banks made ever hurdle higher for him . Agree his team deserve payment but also recognition .
The bouncy baby arrived and I swear it gurgled and giggled at me !
Now to be able to breath and not sigh about financial matters .
 

RajR

Frequent Poster
Messages
56
I am just amazed by how much EBS would have gotten away with if not for folk like Padraic Kissane driving this to satisfactory resolution and turning on the lights for all of us.

What i would suggest is for anyone (not on his books) who got their EBS tracker back + compensation + Legal advice.

To give the legal advice part to Padraic and his staff. We would have nothing if not for them. I think Brendan put up his bank details before.

Many thanks,
BW
Totally second that! Can't even think for a second that any of us would have gotten to where we are today without the relentless fight and efforts from Padraic and his team. I only see a handful of frequent posters in this thread, so many (out of 500) who didn't go to Padraic but got trackers back and receiving redress this week may not be fully aware and appreciate that, this wouldn't have happened without Padraic & team. I too encourage them to give the legal advice part to Padraic & team.

Letter with the cheque arrived this morning! Though it doesn't even give a high level breakdown of different components, still a big sigh of relief finally after 8 long years!
 

Truffade

Registered User
Messages
45
I see what you mean about the letter being generic. It's got virtually nothing in it!

What are the circumstances that caused this failure to happen?

At a point in the past you moved your rate from a tracker to a fixed rate. When you took out the tracker you signed a tracker application form which warned you that could not return to a tracker rate if you moved off it. However, we now accept that potentially confusing wording in other documents that we provided to you, may have given you the expectation that you could go back onto your tracker when the fixed rate expired.

We deeply regret that this failure happened and we want to sincerely apologise.
No detail as to which part of the cheque is overpayment, compensation, professional fees...

I suppose I don't care all that deeply at this point but it's still shoddy work. Amateurish.
 

Bikini Widow

Frequent Poster
Messages
76
Just rang EBS help desk. There will be nother letter in next 3 months with a breakdown of numbers

What I could gleam off them now is 615 euro is Legal Fees (park this to one side)

ballpark 80% of what I then received is over-payment
Remaining 20% is a mix of both compensation & Time value, with an estimation that the compensation is the greater part of it

In summary If I received 1,615 euro today
- 615 = legal fees
- 800 = Overpayment
- 200 = compensation & Time value.

Any appeal can also be logged within 12 months of the next letter. You would almost suspect they are trying to drag it out so we lose interest in any appeal as we will not have any factual numbers within half a year since initial letter.

Hope this helps

Many thanks,
BW
 

YerGrand

Registered User
Messages
27
Rang EBS too. Same letter I got. Only they said the Legal Fee is set at a minimum of €675 and is a % of the overpayment/compensation so could be higher. Could tell me nothing else.
 

Maywood

New Member
Messages
2
Hi ... I was wondering if anyone that had signed one of these forms got redress. I was told about 4 years ago that because I had signed the form they would not reinstate my tracker. Just wondering if this is still the case for everyone?
 

Attachments

Happy11

New Member
Messages
4
So received the payment instruction form and when again I asked for the years impacted ( i was told in June 2010 to date) as it needs to be clear in order for ex husband to sign the forms they tell me to wait until next letter! I asked why can't I or he be told what I was told in June? Can I freely get the information from the branch manager what type of interested was charged in 2010 ... then the tune of the call changed and they can call me back tomorrow with the information. I am fuming at ebs as last week they told my ex husband I had the cheque which is totally untrue I from the first letter in June asked no cheque be sent due to the complications of my case. Sick of dealing with them at this stage and yet again being completed stressed put by them. I think the letter detailing the redress amount should have come first
 

YerGrand

Registered User
Messages
27
So received the payment instruction form and when again I asked for the years impacted ( i was told in June 2010 to date) as it needs to be clear in order for ex husband to sign the forms they tell me to wait until next letter! I asked why can't I or he be told what I was told in June? Can I freely get the information from the branch manager what type of interested was charged in 2010 ... then the tune of the call changed and they can call me back tomorrow with the information. I am fuming at ebs as last week they told my ex husband I had the cheque which is totally untrue I from the first letter in June asked no cheque be sent due to the complications of my case. Sick of dealing with them at this stage and yet again being completed stressed put by them. I think the letter detailing the redress amount should have come first
Or at least with the cheque. They told me another part of the bank had to double check everything and that's why there's a delay. I said no bank ever handed out money without being sure what they were handing out and even if they weren't sure, what they had calculated could have gone with the cheque. Sounds like a lot of "consultants" are trying to keep in the game longer than they need to be.
 

Maretta

Registered User
Messages
12
Looking for some help please. My daughter has mortgage with EBS. Could someone advise me on the exact wording to get all her mortgage documents from the EBS. She was never on a tracker but was on a fixed rate and for some time is now on a variable rate. Would appreciate the help. She fought and worked so hard to pay her mortgage over the bad years to keep her home. If I could get the form of wording she can check into it if it's not too late. She did get a call from EBS out of the blue saying they could maybe offer her an 0.03 per cent reduction in her interest rate. Thank you.

Her original mortgage document says "variable base rate" - is this a tracker?
 
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Maywood

New Member
Messages
2
From EBS website: Under the Data Protection Acts you have the right to see the personal information we hold about you. Our fee of €6.35 for this is currently being waived. To get a copy of this information, write to your local EBS branch or to the SARS Unit, 4th Floor, 1 Adelaide Road, Dublin 2
 
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