Lots of problems with my car insurance......I hope that they will finally be sorted this week.The fact you had to explain this to them in order for it to happen says a lot about the insurance industry!
Then I did my wife's car insurance yesterday.......you wouldn't believe the amount of trouble I had with that as well.
So much so.....I said to my wife today.....I don't care what price Aviva charge me next year.....I will not be giving them our business.
This doesn't help matters. https://www.theguardian.com/business/2021/aug/12/aviva-pledges-to-return-4bn-to-shareholders
Our insurance costs are going up so that they can return funds to their shareholders.