My media training

Brendan Burgess

Founder
Messages
52,121
On a few occasions now, Leper has recommended that I undergo media training so that I don't make a fool of myself like I did on Joe Duffy recently.


He reminded me again yesterday of the necessity to do it, so I have now done a sandwich course, which was really helpful. I thought you might like to hear what I have been told.

Politicians have access to private surveys and private focus groups which you won't have, so this is a rough guide.

Always criticiseNever criticise
The banks
The vulture funds
Property developers and builders
The multinationals
Employers
Landlords
People earning over €100k a year
The rich
Insurance companies
Tax increases
Reductions in public expenditure
The HSE and administrators
borrowers
People who don't pay their mortgages
Employees, workers
Trade unions
tenants
The poor
The elderly
Those in social housing
Tax reductions
Increases in public expenditure
Charities and their spokespeople

Contrary to public opinion, RTE and the media are not dominated by the left, it's just that they follow the rules above and will savage anyone who doesn't follow those rules.

And the media love human interest stories. So, for example, they are not interested in discussing a sensible housing market, they just want to interview a family being evicted by a greedy landlord.

Don't forget that if you call for change, those who will be negatively impacted will be on the media immediately, while those who will benefit will be diverse and will not talk openly about it. For example, it makes sense to reduce the costs of banking in Ireland. The broad mass of consumers will benefit from this. But if they close a branch of a bank in Ballyhaunis, there will be no shortage of critics - the trade unions, the Chamber of Commerce, Age Action and every politician.

If you call for the self-employed who pay 4% of their income in PRSI and get the same Contributory OAP as PAYE employees to contribute more, you will have the self-employed and their representatives on the radio attacking you. The fact that it would help lead to a sustainable pension system is irrelevant.

Don't try to make complex points. For example, you argument that when the state uses taxpayers' money to buy social housing , it reduces the supply of houses for first time buyers and pushes up prices. So don't criticise the state for buying social housing. Criticise the property developers and builders for charging outrageous prices for housing.

The public never links two issues if it's uncomfortable. For example, your argument that the 5,000 people living on their own in two, three and four bedroom social housing should either share these with people on the social housing list or move to one bed units will never get anywhere. You should just call for more social housing to be built. That is simpler and doesn't hurt anyone. Imagine asking someone who is paying €20 a week to live on their own in a 4 bed house that they should share with someone else! What were you thinking?

The public is too stupid to see that if big bad banks can't repossess houses, then they will have to charge much higher mortgage rates. If you want to be popular, oppose every repossession. You have tried and failed to get mortgage holders to protest about the high mortgage rates they are paying.

Don't criticise the claims culture in Ireland , criticise the insurance companies for fleecing people.

Stop trying to be so rational. No one else in the media follows that approach, so you put yourself at a disadvantage. None of the politicians have any problem at all with calling for increased public expenditure and reduced taxation. Why should you be so purist?

Read the tabloids if you want to know what to think and how to express it.

And stop obsessing with facts and data. That bores people. So what if the Bank of Ireland LifeLoans brochure was crystal clear about how much people would owe after 15 years? That is not relevant on a talk show. There are 10 people calling in to say that they did not understand the brochure. The one who did, will never call in. The only fact that matters is that since then the price of their home has not doubled as they had expected, and they will not be leaving a big inheritance to their children, so the big bad bank should wipe out the loan.

And stop thinking long-term. So what if the state has an unsustainable public debt and pensions system? That is of no interest to a radio presenter who wants to focus on what is happening today.

And stop doing balanced. The public wants clarity and simplicity. They don't want "on the one hand ... and on the other.". Give them soundbites. "All vulture funds are evil and should be banned from the country". That sounds so much better than your convoluted: "If we do not allow banks to repossess houses and we insist that the lenders must reduce their non-performing debts, then we should not complain when the banks sell those mortgages to vulture funds."

Show sympathy and if you don't have any fake it. So what if someone has not paid their mortgage in 10 years? So what if 300,000 other mortgage holders are paying the highest mortgage rates in the eurozone as a result? All the public cares is that this person is being made homeless by a bank or vulture fund. Pretend to feel sorry for them and express some platitude about housing being a right.

Above all Brendan, you have to learn to be able to hold mutually exclusive opinions simultaneously:
We should cut taxes and increase public expenditure
We should abolish the Central Bank mortgage restrictions, ban repossessions and reduce mortgage rates
We should increase the supply of private housing and reduce prices and the local authorities should buy up all privately available housing for social housing.
 
Last edited:
There is a large proportion of the population which is economically and politically illiterate.
I've posted here before that RTE frame every issue in an emotional "human interest" context. Clare Byrne, who is smart and very good at her job and should know better, does it all the time. RTE have a remit to be the public service broadcaster but they are certainly not serving the public peddling such a populist narrative.

Economic illiteracy is a bigger issue. It is a bizarre, almost wilful ignorance. Very basic stuff like the relationship between supply and demand seems to be completely beyond most people. The people in RTE know better, the opposition politicians know better and the people who don't call radio stations and aren't invited to be the human face of the issue know better but the populist narrative goes unchallenged by most. When someone like Brendan chooses to do so he's seen as a crank or some sort of right-wing outlier.

Brendan has outlined the economic reality of supply and demand quite well above in relation to housing. If RTE or the Irish Times (which regards itself as something special) were really interested in serving the public they would have someone like Phillip Boucher Hayes on the TV using simple graphs to just educate people.
 
There is a large proportion of the population which is economically and politically illiterate.
I've posted here before that RTE frame every issue in an emotional "human interest" context. Clare Byrne, who is smart and very good at her job and should know better, does it all the time. RTE have a remit to be the public service broadcaster but they are certainly not serving the public peddling such a populist narrative.

Economic illiteracy is a bigger issue. It is a bizarre, almost wilful ignorance. Very basic stuff like the relationship between supply and demand seems to be completely beyond most people. The people in RTE know better, the opposition politicians know better and the people who don't call radio stations and aren't invited to be the human face of the issue know better but the populist narrative goes unchallenged by most. When someone like Brendan chooses to do so he's seen as a crank or some sort of right-wing outlier.

Brendan has outlined the economic reality of supply and demand quite well above in relation to housing. If RTE or the Irish Times (which regards itself as something special) were really interested in serving the public they would have someone like Phillip Boucher Hayes on the TV using simple graphs to just educate people.
Possibly need to fight fire with fire, you need to press reality home not just with facts and figures but with a narrative also. Make the point with reference to a typical couple, Mary and Joe who have been outbid on a property as it was purchased for social housing, all the while they are seeing X amount of their pay cheques go in taxes.
 
Brendan, slow down a bit. You've just taken a kind of introductory seminar in Media Training. There's loads in your post above which a person who is well media trained would have reframed* or omitted.

Thanks for the accolade you gave me of suggesting Media Training for you. I don't often get compliments from you and I'll favourably take on board what you said. I know you mean well but sometimes when you're dead right you can appear dead wrong. That's what Media Training is all about. Live with paradoxes and keep your powder dry and only pick battles that you can win.

I would advise that anybody appearing on television, radio, newspapers etc would come to terms that some sort of media training is necessary. I keep saying Appearance is Everything from the media and use it for your own benefit. Recognise ambushes and always remember the Bren-gun became outdated in the 1950's and even veterans of the FCA can tell you that.

You've taken a few steps in the right direction and whatever you're paying will pay dividends. Well Done!

Incidentally, I never said you made a fool of yourself.

*Get to know all aspects of Reframing (probably the most important word in Media Training.
 
That is my new mantra

Appearance is everything, substance is nothing.
Appearance is everything, truth is nothing.
Appearance is everything, facts are nothing.
Appearance is everything, content is nothing.

I will get that tattooed on my hand for my next media appearance.

Brendan
Context and truth and substance are complex and nuanced and boring.

To quote H.L. Mencken, editor of the Baltimore Sun in 1926,

“No one in this world, so far as I know — and I have searched the records for years, and employed agents to help me — has ever lost money by underestimating the intelligence of the great masses of the plain people. Nor has anyone ever lost public office thereby.”

His paper was a very successful Tabloid. As the advertising revenues of newspapers and news room has declined they have become increasingly tabloid. I think that's at the heart of the issue.
 
Don't forget about the "vulture" funds. They are evil. Never mind the fact that they bought thousands of distressed loans from our flailing banks and gave them the chance to get their own house in order. I haven't heard of any cases where one of these vulture funds have closed on a performing loan.

And don't forget to criticise the wealthy and how much more above the average industrial wage they earn. But never mention how they got to that position, the years of study they did to get their qualifications, the risks they took to get their business off the ground and the amount of people they employ or all those additional hours they put in to be a success.
 
Don't forget about the "vulture" funds. They are evil. Never mind the fact that they bought thousands of distressed loans from our flailing banks and gave them the chance to get their own house in order. I haven't heard of any cases where one of these vulture funds have closed on a performing loan.

And don't forget to criticise the wealthy and how much more above the average industrial wage they earn. But never mention how they got to that position, the years of study they did to get their qualifications, the risks they took to get their business off the ground and the amount of people they employ or all those additional hours they put in to be a success.

Or how little tax they pay if any
 
At the end of the day, are you not better off to tell it as it is? The truth is the truth at the end of the day. As good and all as those presenters are shown to be so called experts in their field, I've seen the best of them make eejit's of themselves many times. The average Irishman and woman may come across as naive or whatever but believe me they know a hell of a lot more than "talk to Joe might think".
 
RTE are not unique in focusing on the personal interest story angle and anecdote over data. Even BBC R4 do this a lot on many programmes (Money Box and You And Yours being especially culpable in this respect), although they do also have some great data based programmes to counterbalance this.
 
At the end of the day, all such issues have a human impact. Ignoring them, being snide about the people impacted or being cold or calous will not help get your point of view accross. Indeed, often taking the human impact into account can actually help the discussion, tease out things people have not thought about and perhaps encourage a conversation around a different way of tackling a problem. At the very least, empathise that there are issues and you will be taken more seriously. That shouldn't stop the difficult decisions being made but it may help better decisions to be made
 
Ahhhhhhhh! Brendan, there I was thinking you had turned over a new leaf and all the time you had been treating my contributions on Media Training with contempt. MrEarl pointed out above as I did on a similar thread recently:- It's The Emperiors New Clothes all over again.

So much for my innocence!
 
Back
Top