Suggestion to anyone who thinks they may have a PTSB issue.Thanks taldar for the update. I recieved my letter of communication from the FSO today.
Do you have a copy of the fax you sent? Did you refer to the content of the call?When we broke out of our fixed we was told that they was offering a special offer for 28days that there would be no break out charge we just had to send a fax. i asked them if we was lossing anything and they said no. This call has gone missing even though i was able to tell them the time and date it was made. Case with FSO since 2011 awaiting reply. That call would of proved not a system error......
Yes have a copy of fax with FSO. mentioned some details in fax but not all. stated based on information from call that we would like to switch to variable rate as agreed this would not cost us anything. but never mentioned in fax 28 day offer or that they said we wouldn't be lossing out on anything. Can a court not request the full tapes for that day in question. They must have them they just wont give them to FSO.Do you have a copy of the fax you sent? Did you refer to the content of the call?