My experience with NR and Internet banking, through this "crisis", I have to say was mostly positive.
The situation I found myself in, was that, last weekend, one week into a two week holiday in the US I (stupidly?), decided to check the Internet for European news and saw NR plastered everywhere with pictures of long High street queues.
I (stupidly) had not spread my investment risk and had bunged "the lot" into NR for "temporary" safe keeping, I can tell you my savings were well over the guaranteed 2K+ 90% amount.
After reading the news, my first port of call was this forum, I quickly decided for peace of mind to withdraw the bulk of my savings from NR.
OK I had the advantage of being on US time, so it made it easier for me to logon at 3:00am Irish time, even then, I did have to retry about 5 times, but then got in and initiated the withdrawal without any problem, Money arrived in my local bank account 4 days later.
If had not had an Internet account with NR, I think the last week of my holiday would have been even "more spoilt" then it already was.
I have learnt my lesson, now I have to do some more legwork and start spreading my risk across a number of banks, But from this experience I will favour banks that give Internert access.
BTW, I have not closed my NR account, but its got a much reduced balance for the time being.
I guess I was somewhat lucky to have a smooth internet transaction, I sympatise with those of you who did not, as clearly there were/are some problems.
Every cloud has a silver lining, Shock treatment, but I think this cloud has been educational for a lot of us.
Cheers