Internet not working

Ok. So all your machines (including the laptop) are set to "obtain IP address automatically"... is that correct?
Yes

Are they also set (on the same window) to "obtain DNS server address automatically". Check on the laptop and the other machines -- are the settings the same?
Yes

What is the equipment you use to connect to the line coming into the house? It sounds like an access point rather than a router. Magnet is a fibre connection, right?
Its a box connected into a telephone point in the attic....eircom line is rented by Magnet....laptops work wireless from this
 
Curiouser and curiouser. 'Cos it sounded from one of your earlier posts like the laptop was not picking up any DNS addresses. Could you do ipconfig/all again on the laptop and a working machine. Look at the "DNS Servers", as in the below:

Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-18-F3-64-32-AE
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.110
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.222.220
Lease Obtained. . . . . . . . . . : 09 January 2009 13:00:54
Lease Expires . . . . . . . . . . : 10 January 2009 13:00:54

Are they the same on all machines? Also, on the laptop try typing the following into the address bar on your browser:



Does Google come up?
 
Curiouser and curiouser. 'Cos it sounded from one of your earlier posts like the laptop was not picking up any DNS addresses. Could you do ipconfig/all again on the laptop and a working machine. Look at the "DNS Servers", as in the below:

Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-18-F3-64-32-AE
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.110
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.222.220
Lease Obtained. . . . . . . . . . : 09 January 2009 13:00:54
Lease Expires . . . . . . . . . . : 10 January 2009 13:00:54

Are they the same on all machines? Also, on the laptop try typing the following into the address bar on your browser:



Does Google come up?

Where on the laptop can I get all this information
 
Curiouser and curiouser. 'Cos it sounded from one of your earlier posts like the laptop was not picking up any DNS addresses. Could you do ipconfig/all again on the laptop and a working machine. Look at the "DNS Servers", as in the below:

Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-18-F3-64-32-AE
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.110
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.222.220
Lease Obtained. . . . . . . . . . : 09 January 2009 13:00:54
Lease Expires . . . . . . . . . . : 10 January 2009 13:00:54

My Laptop

Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . : magnet.ie
Description . . . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network
Physical Address. . . . . . . . . : 00-18-DE-4C-60-D9
Dhcp Enabled. . . . . . . . . . . .: Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . . . : 87.198.26.19
Subnet Mask . . . . . . . . . . . . : 255.255.252.0
Default Gateway . . . . . . . . . : 87.198.24.1
DHCP Server . . . . . . . . . . . . : 87.198.24.1
DNS Servers . . . . . . . . . . . . .: 85.91.1.128 85.91.1.130
Lease Obtained. . . . . . . . . . : 09 January 2009 18:40:24
Lease Expires . . . . . . . . . . . : 09 January 2009 19:40:24

2nd Laptop

Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . : magnet.ie
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-1F-34-02-29-7F
Dhcp Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . . . : 87.198.25.34
Subnet Mask . . . . . . . . . . . . : 255.255.252.0
Default Gateway . . . . . . . . . : 87.198.24.1
DHCP Server . . . . . . . . . . . . : 87.198.24.1
DNS Servers . . . . . . . . . . . . .: 85.91.1.128 85.91.1.130
Lease Obtained. . . . . . . . . . : 09 January 2009 17:38:21
Lease Expires . . . . . . . . . . . : 09 January 2009 19:57:28


Are they the same on all machines? Also, on the laptop try typing the following into the address bar on your browser:



Does Google come up?

Yes I tried this...it does not work on my laptop....it works on the 2nd laptop

Any further thoughts?
 
Last edited:
So let me understand this -- you said in #15 that you could ping askaboutmoney.com successfully ... is that correct?

Can you also ping ? (I presume you can)

But you can't open either of those in a browser (with http:// prefixed to them).

Let's try one more test at a command prompt... type the bolded bits of the following:

C:\> ftp
ftp> open ftp.gnome.org
Connected to ftp://ftp.acc.umu.se (ftp.acc.umu.se).
220 (vsFTPd 2.0.6)
User (ftp.acc.umu.se none)): anonymous
331 Please specify the password.
Password:
230 Login successful.
ftp> bye
221 Goodbye.
C:\>

If this works you've done a translation via DNS and connected to a remote ftp server. At that point it sounds like your internet connection is working fine and the problem is with your browser.
 
So let me understand this -- you said in #15 that you could ping askaboutmoney.com successfully ... is that correct?

The bold print are extracts from the command box.

No, I can only ping the default gateway address successfully, ie Sent =4, recieved = 4, lost = 0 (0% lost)

ping askaboutmoney.com
Ping could not find host askaboutmoney.com. Please check the name and try again.

Can you also ping ? (I presume you can)

ping 208.69.34.230
Yes this works, ie Sent =4, recieved = 4, lost = 0 (0% lost)

But you can't open either of those in a browser (with http:// prefixed to them).

Yes that is correct, but I also cannot ping askaboutmoney.com, ping google.com etc etc.

Let's try one more test at a command prompt... type the bolded bits of the following:

C:\> ftp
ftp> open ftp.gnome.org
Connected to ftp://ftp.acc.umu.se (ftp.acc.umu.se).
220 (vsFTPd 2.0.6)
User (ftp.acc.umu.se none)): anonymous
331 Please specify the password.
Password:
230 Login successful.
ftp> bye
221 Goodbye.
C:\>
Did this on another computer & it works as the above. Did this on my laptop & below are the results

C:\> ftp
ftp> open ftp.gnome.org
Unknown host ftp.gnome.org

If this works you've done a translation via DNS and connected to a remote ftp server. At that point it sounds like your internet connection is working fine and the problem is with your browser.[/quote]
 
Sounds like everything bar DNS resolution is working so?

What happens if you open a command shell/DOS box and you type in the following (the bits in red)?

Code:
C:\>[COLOR=Red]nslookup[/COLOR]
Default Server:  ...
Address:  ...

> [COLOR=Red]www.askaboutmoney.com[/COLOR]
Server:  ...
Address:  ...


> exit

Update: sorry - I see that dub_nerd already suggested doing this.
 
Sounds like everything bar DNS resolution is working so?

What happens if you open a command shell/DOS box and you type in the following (the bits in red)?

Code:
C:\>[COLOR=red]nslookup[/COLOR]
Default Server:  ...
Address:  ...

DNS request timed out.
. . . .time out was 2 seconds.
***can't find server name for address 85.91.1.128: Timed out
DNS request timed out.
. . . .time out was 2 seconds.
***can't find server name for address 85.91.1.130: Timed out
DNS request timed out.
. . . .time out was 2 seconds.
***Default servers are not available
Default server: Unknown
Address: 85.91.1.128

> www.askaboutmoney.com
Server: ...
Address: ...

Server: Unknown
Address: 85.91.1.128
DNS request timed out.
. . . . . timeout was 2 seconds
DNS request timed out.
. . . . . timeout was 2 seconds
***Request to Unknown timed-out
 
For some reason DNS is not working. Have you asked Magnet for assistance?

I have not asked them for assistance....I have assumed that if its working on other laptops then the problem is not with magnet.......perhaps I am wrong in assuming this?
 
I know this sounds really dumb but I was having the very same bother with one laptop in the house and a netopia router I (as a last resort and some bad temper) switched off the router and when I restarted the router,right clicked on the wireless icon on the taskbar and repaired connection everything worked perfectly.Worth a shot at this stage...
 
I know this sounds really dumb but I was having the very same bother with one laptop in the house and a netopia router I (as a last resort and some bad temper) switched off the router and when I restarted the router,right clicked on the wireless icon on the taskbar and repaired connection everything worked perfectly.Worth a shot at this stage...

Yes I have this but it repairs the connection however there seems to be a problem elsewhere.
 
Pope John 11, you said in #15 that you could ping askaboutmoney.com. In #176 you seem to be saying you can't do an nslookup on askaboutmoney.com. I don't think both of these can be true. Did you try the ftp I mentioned? Also, please post EXACTLY what you are typing each time. It's hard to tell from #15 and #176 what you are saying you did.
 
Pope John 11, you said in #15 that you could ping askaboutmoney.com.
No...I could never do this....my answer in thread #15 is an answer to one of the previous threads.....sorry for the mix up.

In #176 you seem to be saying you can't do an nslookup on askaboutmoney.com.
Correct

I don't think both of these can be true. Did you try the ftp I mentioned?

Yes, my answer is in thread#47

Also, please post EXACTLY what you are typing each time. It's hard to tell from #15 and #176 what you are saying you did.
Sorry for the confusion...I will clearly highlight the typed text next time
 
My Laptop
Dhcp Enabled. . . . . . . . . . . .: Yes
IP Address. . . . . . . . . . . . . . : 87.198.26.19
Subnet Mask . . . . . . . . . . . . : 255.255.252.0
Default Gateway . . . . . . . . . : 87.198.24.1


2nd Laptop
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . . . : 87.198.25.34
Subnet Mask . . . . . . . . . . . . : 255.255.252.0
Default Gateway . . . . . . . . . : 87.198.24.1
I find it pretty unusual that you have multiple Public IP Addresses for a home broadband connection [But maybe that's how Magnet do it]. I would check with your ISP that the DHCP service on the router is configured correctly.

In the short term you could apply the IP settings from the laptop that is working to the one that is not working, just don't have both powered on at the same time.
 
Magnet use public IP addresses. Assuming that all consumer broadband products use private RFC1918 addresses and NAT is bad.

It sounds like this laptop is not using the right DNS servers.

The two IP addresses mentioned resolve to ns1.magnet.ie and ns2.magnet.ie

Random googling suggests that dns1.magnet.ie (85.91.1.18) and dns2.magnet.ie (85.91.1.19) should be used. Manually configure these IP addresses in your Internet connection settings for your DNS servers.
 
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