Rossie I think your in a very unfair situation.Yes. It was taking BOI so long to tell us if we were in scope of the current investigation that I complained about that to the FSO. I referenced our earlier (unsuccessful) case in that letter and as part of their response they stated that they would not reconsider our case as it had already been adjudicated on by them. But that shouldn't stop others who have not yet complained?
Re your questions, yes we were on the fixed rate; yes we went to the FSO; and yes, current staff. I would take it further but I think we'd need a new strategy and that's why I'm interested in the screenshots you mention above, and I recall others mentioning they knew some people in the same boat who actually did get redress i.e. were treated differently. This is information that key decision makers may not have had the benefit of considering. But I have no evidence of either.
The CB has said no: the FSO has said no (to us at least); and there's no point in going to law on the docs alone.