Did you have the term variable base rate in your contract or SVR?Following this thread for about six weeks and just received a copy of my data from EBS. Disappointed to say the least. There is nothing in it apart from a two page contract, despite me listing exactly what I wanted. Does this mean they haven’t got anything else or they are just being incredibly difficult? I had hoped they would send details of the fixed period I signed up to in June 2004 as I thought I signed up to this originally and it didn’t start until after the special introductory interest rate offer! I believed if I signed up originally then they would have had to offer a tracker rate when I came off fixed.
My question is if I signed up to a fixed rate originally and EBS weren’t offering trackers at that stage then should I have been offered one when I came off fixed in 2006?
Thanks in advance.