Not a thing, I received letter putting me back on tracker December 2016. And have nothing since bar March letter and response to a formal complaint I raised. I’m finding it so stressful. And the helpless line is just the pits.
Nope nothing here yet either. Totally fed up, and annoyed that nothing will be discussed regarding redress etc by those on the so called helpline or the Operations Dept for that matter. I called them both during the week and was just told once again that it was ongoing and they hope to have it all sorted by June.
Anyone know when the central bank are due to have there review finished? Ombundsman have said basically I'm in limbo until they have finished. Been a long year waiting since the letter arrived that we've been impacted. It's a pity the central bank can't move this on a bit quicker!
I drew down the mortgage in 2004. I have been in dispute with UB for years now about the tracker issue. They offered to put me back on tracker in 2015, but it was on a higher rate than the one I had left, so I was with the Ombudsman by the time the Examination started.
Got the letter putting me back on the correct tracker rate in Feb 2017. But no repayment yet. I get letters from them every three months, saying there's no update. Most recently, I got one on 23rd December. Got excited for a minute, with all the talk of the accounts which would be resolved by the end of Dec, but no....!