I went back after the bank. I wrote to them every week last year - 40 times. I had a meeting with Ulster in December. They spent the meeting telling me to stop writing to them. In January 2017 they deemed me as impacted.
I know my case is more complicated because I switched banks.
I wrote to the CB saying that they were not adhering to the CB guidelines.
So I applied to the FSO again. They told me in June that they had not got my online complaint as there were problems with the system. But they won't do anything until the examination is finished.
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The Department of Finance said last night that the Central Bank has powers to compel lenders to redress customers, but only dating to 2013 legislation.
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