Registering & hosting .ie

boskonay said:
Hi pbyrne,

As for staffing, we currently have 54, Michele says 14, I think Irish Domains have 3, Novara 4 and Lethost 2?.
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In regard to customer service - You may find that it pays to go for the smaller companies like letshost & iccmhosting.com . this is because the people you are dealing with are the ones who own the company and have a vested interest in keeping their customers happy and building a good reputation whereas with larger companies you are more than likely dealing with a wage slave who might not care less for your business or the issue you currently have, as it isn't going to affect their wages being paid at the end of the month.

Carl ( ICCMhosting.com Staff )
 
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In reality, none of the irish providers are 'big' - not even us. I'm actually the founder and owner of Hosting365, so the 'smaller guys are more accessible' argument, isn't really true unless you're dealing with Eircom or a similar scale corporate.
 
boskonay said:
I think we're talking about 'real' Irish Hosting providers. They don't even list contact info.
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We are an Irish company, based in Ireland, contact information is listed on the website as well as a contact form.

We will be adding our 1890 phone number shortly, this has been delayed due to the large Telecom company managing to lose our paperwork. Which reiterates the earlier theme of customer support with bigger companies- if one of our customers was having an issue we would work until 3am or later if that is what it took to resolve it - can the same be said of 9-5 staff?

We are new to the market, this is true, but we operate a 30 day refund policy and are working to improve our current facilities and services, our bronze hosting package will shortly be increasing to 1GB, and this improvement will be passed to existing as well as new customers.

I do not wish to enter into a childish tit-for-tat exchange with another hosting provider so this will be my last post on the matter, I just wished to clarify the inaccuracy of the earlier comment.
 
I have found that hosting sites in Ireland is very expensive. I host all my sites in the USA and I hide all my whois data, I don't like spammers and people calling me up about my sites. This is not allowed in Ireland. I can host a site in the usa for $42 per year including domain registration. You couldn't get a domain here for that.

As for service I has a 24/7 contact number and the staff are always professional and helpful whenever you call them.

Also with all the potential legal issues and the speed that irish hosts remove sites at the mere mention of legal action I would never host a site here.
 
Carey said:
I have found that hosting sites in Ireland is very expensive. I host all my sites in the USA and I hide all my whois data
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The thread is about registering and hosting .ie sites - how do you do that in the USA ? It's not possible as far as I know.
 
Not to mention you can get hosting, just as feature rich as US hosting, from 39.95 a year here (and .com domains from 5.95). So the 'everything's cheaper in the USA' argument doesnt really work for hosting anymore. (That includes 24/7 support (freephone access too - no long distance rates).

Not sure what you mean by legal issues, unless you're planning on hosting something illegal! ;)
 
boskonay said:
Not sure what you mean by legal issues, unless you're planning on hosting something illegal! ;)
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What I mean is that if I were to host a site of a slightly controversial nature, use a domain similar to an Irish one or someone simply does not like the content and someone complains, an Irish host would pull the site immediately without reference to the owner of the site. Irish hosts tend to be very cautious in these situations they won't wait for legal action to start.

In the USA a site will not be taken down unless the complainant takes a case in federal court. The first amendment is king.
 
Carey said:
What I mean is that if I were to host a site of a slightly controversial nature, use a domain similar to an Irish one or someone simply does not like the content and someone complains, an Irish host would pull the site immediately without reference to the owner of the site. Irish hosts tend to be very cautious in these situations they won't wait for legal action to start.
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That's not true.

We've continued hosting several sites that have been under threats of legal action and will continue to do so.

If you're going to make those kind of statements maybe you could back them up with some actual proof.
 
What Blacknight said. We only take down sites when instructed with a court order to do so. If we took down a site every time we had a legal threat or solicitors letter, we'd have hundreds of take downs!!

You need to check your facts, or perhaps deal with a reputable Irish host.
 
In Careys defence, I do remember a case where a site was taken down simply because the content was something the host did not like, nothing illegal or anything just repugnant to some people. After 1 complaint the site was removed. The host excercised a moral judgment on the content.

I think what Carey is saying is that it is far more difficult to remove sites based in the USA as the complainants would have to serve proceedings in the USA. Someone in Ireland would be unlikely to have the funds. Also the first ammendment protects content that is not illegal but socially unsettling.

You only have to look at a certain rate your professional site that is still in operation dispite complaints on this side of the pond as it cannot be touched as it is in the USA.
 
In Careys defence, I do remember a case where a site was taken down simply because the content was something the host did not like, nothing illegal or anything just repugnant to some people. After 1 complaint the site was removed. The host excercised a moral judgment on the content.
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Most probably in that case the content whilst not illegal, contravened the hosts Terms & Conditions.
 
catherined61 said:
Can anyone give me an unbiased view of hosting companies?

When questions are asked about performance etc, one of the companies post on forums touting their wares
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This topic opened with the above post, yet within two posts Hosting365 did exactly what the requestor was complaining about.

This comment is not just directed at 365, it seems that 365, Blacknight and other hosting companies keep a constant presence on these forums(in fact 365 have multiple accounts), when ever a topic is started on Web Hosting, the theme is manipulated in favour of the various companies whilst putting down any posts which show them in a bad light (thinly disguised as "unbias" advice and information)

Time & time again each topic deteriorates into a thinly veiled marketing campaign for these ever present hosting company representatives.

I notice that the web hosting board on boards.ie has been shut down due to the negative activities of the hosting companies - these forums are a brilliant resource when the contributors are independent.

As for the boasting of being the larger companies - this is a bit like being a lorry driver - just becoz you drive the biggest vehicle it doesn't make you the best driver.

I for one will be looking at what UK & USA hosting providers have to offer before making up my mind and I would recommend that anyone including the initial poster should carry out their own research and take any advice they receive here with a pinch of salt.

Kind Regards

Joe
 
Hi Joe,

In fairness, the hosts who post give freely of advice as well as 'recommendation' and we are all clear about our affiliations.

I always recommend to physically visit the host you are evaluating, see with your own eyes the set-up and meet the people who will support you application.
 
boskonay said:
Hi Joe,

In fairness, the hosts who post give freely of advice as well as 'recommendation' and we are all clear about our affiliations.

I always recommend to physically visit the host you are evaluating, see with your own eyes the set-up and meet the people who will support you application.
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Boskonay (Hosting365 Rep) - Thank you for taking the time to answer my comment - I would say tho that recommending that people visit the provider is obviously in favour of your own company as you claim to be "Irelands largest hosting provider" and therefore I would imagine your office is quite impressive especially in relation to the many smaller hosting companies - however if you live in limerick and are spending about €60 on getting a web site published this advice is not worth much.

Also in regard to my other point of the ever present reps - you managed to reply to my original post within 4 mins. I don't want to argue the point with the various hosting reps ad infinitum - which would only add to the problem, so I will wish you all the best with your business and I hope you have a good day.

Joe
 
If you are spending less than a few hunded euro per year on hosting, it (by definition) isn't 'critical' to your business, and hosting it anywhere doesnt really make a huge difference as long as you are satisfied with support levels and accessibility. Physically meeting your host is probably irrelevant at this level (unless you're a fan of datacentre porn :) )

If you are running mission / business critical applications or sites, the factors I mention are much more important.

As for my replying within 4 minutes, well, we host this site (as well as lots more obviously) and I keep on eye on sites where queries often are raised, or where we can offer advice or assistance.
 
pbyrne said:
Have to agree on hosting365 - we are due to renew with them in the next few weeks. If you sign up to a new business account you can get it for about 48euro, however if you are an existing customer and just leave the credit card debit in place you will get charged the princely sum of 250euro.
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eh? I just signed up with h365 for 48e also, so I will be charged 250e this time next year for another year of hosting.....jeez, I missed that in the small print!
 
No Marge - you will be charged the same you paid or less (we dont have hidden charges or funny things like that in ours T&C's).

The posted was referring to the fact that we are working on a migration solution to move existing customers to our new platform - customers on the old platform were paying much more for the hosting that we currently charge.

At the moment, we are manually moving customers to the new plans on request, while our developers work on an automated solution.

I repeat, you will not be charged more than you paid for year 1, for years 2+
 
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