Unfortunately this is the standard holding letter response, I too was hopeful with this terminology until I began to receive it monthly. My account is deemed not impacted.In it they say that they will make every effort for a fair and reasonable solution with me.
Totally agree & can't understand why the CB have not forced PTSB hand on this. At the very least we signed a mortgage that was mistitled as a discounted tracker. Until the CB review is complete there is little more we can do. So frustrating especially paying an inflated monthly mortgage rate.Not rocket science. PTSB acted in a terrible manner, inflated its "tracker" and deliberately led customers to a variable rate it could control. Did they break the law? Probably not. Did they abuse customers? Absolutely. The whole thing is dispicable.
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