But as my loan has been sold to glenbeigh / pepper do i still have the argument to obtain the tracker rate I should be entitled to with compensation?
I believe there are many instances where "rate options letters" should never have issued
The FSPO have outlined a very challenging set of queries to PTSB in respect of its mishandling of my account. I feel confident of a positive ruling from FSPO.
Hi DeeMc2017, I have my complaint with the Ombudsman since Mar 2018. We have been back and forth with my submissions and PTSB replies and then PTSB submissions within the last year. My file status since 16th Dec has progressed to formal adjudication as neither party has any further submissions. That's the last I have heard on it and have emailed today to see the next steps and timelines. So will keep ye posted on this one.anyone making any progress with the discounted tracker issue with the ombudsman? I haven't submit mine to the ombudsman yet but not sure whether to hold off another month or two until they publish some of the results from 2019 or whether to just start the process anyway
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