I suspect that ptsb has already had similar cases before the Ombudsman and they probably won them all.
Hi,
The FSPO have outlined a very challenging set of queries to PTSB in respect of its mishandling of my account. I feel confident of a positive ruling from FSPO. HOWEVER, today I have received a letter from PTSB stating they are transferring my mortgage to "Glenbeigh Securities" and that Pepper will be managing my account going forward! Outrageous stuff. My position is clear: had the tracker rate been properly and reasonably applied by PTSB then not alone would I not have had to put an alternative arrangement in place with them, but I would be repaying the mortgage ahead of schedule!!
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