We're nearly there with our brand new app.
You'll need your 5-digit Personal Access Code (PAC) the first time you log into the new app. After that, you can set up a passkey (face or fingerprint) to log in quickly and easily. Or, you can continue to use your PAC.
If you can't remember your PAC, you can reset it. Here's how.
• If you usually use Face ID to login to your AIB app, open the app but hold your phone away so it can't use your face to sign in.
• When you see 'Face Not Recognised', tap 'Cancel'.
• Tap 'Log in manually' and 'Continue'. You'll see the Log in screen with your registration number.
• Tap 'Trouble logging in?', 'Reset PAC' and 'Continue'.
• Enter the last four digits of one of your debit cards, and that card's PIN. Tap 'Continue'.
• Choose your new PAC, enter it in both boxes, and tap 'Reset PAC'.
For a useful video showing how to reset your PAC, go to aib.ie/get-access
Your new app will be available over the coming months. If someone you know gets it sooner, don't worry, it is on its way to you.
For more, go to http://www.aib.ie/newapp (www.aib.ie/newapp)
The AIB Team