mine says says something like when the fixed rate is up the loan will then go to the homeloans variable rate?
"At the expiry of the foxed rate period your loan will revert to IIB Home loans renewal rate. The IIB renewal rate is a variable rate and may be varied by the lender......
It was just a theory about how they can differentiate between two customers with similar contracts from same month getting different response - but by other responses, this is not the reason.peemac
Could you expand on your last post.
Thanks
I'm guessing that its not specific to particular accounts but to those deemed impacted - tracker back March and redress/compo by end of June. Only change is that they are saying the tracker will be back in March, which an educated guess would have said too.Hi everyone, can I just ask, because it seems like more than 1 person on various threads have said that KBC confirmed they will get their tracker back with redress and compensation which was done over the phone or by email????
I contacted KBC about this and they advised that no one has or should have been told this way. That is why I a bit shocked as I thought they would ensure, like in the past, that all correspondence will be done by post.
But to be honest I shouldn't allow anything to shock me at this stage!
Hi PJYes I agree that the deemed impacted letter have gone out but as we know this letter was not very specific. It is not specific for the reasons we know as it does not commit KBC to anything.
However some people on the threads are saying they are getting confirmation by phone and email of exact dates that they will returned to tracker by email or phone, with comp & redress to follow. I don't see how KBC staff can be so sloppy again since it is Deloitte who is looking into all the accounts.
Hi PJHi - No I'm not frustrated at all and as I said above nothing shocks about this. I have been dealing with KBC since 2009 on this and was the first to create a KBC forum on here. I have also dealt with PK for years.
It's just people are saying they are been told specific dates and the vital information by email and phone which doesn't go line with my experience for nearly a decade with them!
Absolutely not would I quote something from these forums....but I gather information like everyone on here about the status of what is happening.
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