That's irrelevant. The Appeals Panel won't assess that as part of your appeal. Their unprofessional behaviour can be raised as part of a complaint to the FSPO but isn't in the scope of the Appeals Board. You are wasting your time trying to get the Panel to listen/assess this.Yes but with regard to how they treated so rudely and unprofessionally throughout this ordeal from then onwards is one of the reasons for our appeal. They deny this so probably wont even be on the audio. But two separate CDs wont open.
Yeah we got two CDs from them eventually... through a data access request. We had to go back to them several times before the recordings were sent to us even though we asked for them in the first request. What we got was a lot of files many undated (none pre 2010) that were difficult to access but we did eventually.Was anyone with kbc successful receiving their audio disc of phone calls? I've requested them twice. First time was with the ombudsman years back and I couldn't get it to play, second time sent to the team helping us with this and the same problem.
My advice would be to request all files including audio by way of a data access request citing the legislation under which they are legally obliged to provide all information they hold in relation to you...Thanks we'll wait on.