kramer2006
Registered User
- Messages
- 214
That's a sad state of affairs, NorfBank. Customers/travellers need reliability above all else! Don't Aer Lingus realise this??
I must say, I used to think a lot of Aer Lingus as a brand; the national carrier and all. I suppose you could call it 'customer inertia' or 'brand loyalty', but I would always check out flights on Aer Lingus first. But now I've realised that this brand loyalty has been misplaced.
I must say, I used to think a lot of Aer Lingus as a brand; the national carrier and all. I suppose you could call it 'customer inertia' or 'brand loyalty', but I would always check out flights on Aer Lingus first. But now I've realised that this brand loyalty has been misplaced.