Just to say that I am having an absolutely chaotic experience in connecting to imagine broadband. They are now 3 weeks past the date I was supposed to be connected, and they are always connecting me in a weeks/ 10 days time, but not now
Anyone else experienced this?
Yep this is normal dublinman, I had a problem too the modem package got lost in the post somehow, how convenient for them
But it's sorted out now although i have a new problem, with the phone line: It seems every now and then the dsl connection breaks, and i have to go outside my house and shake the actual phoneline cable that goes across the road to the telephone pole.
It seems the line is broken internally, I think there's about 8 little wires inside the line and one or two, or more are broken inside. And it's a brand new line, only 4 months old. I dread the thoughts of ringing them though 'cause I think the CS is terrible.
I wonder am i entitled to a full replacement of the line by Eircom? Does anyone know? And would it be eicoms fault as they installed the line and not Imagine's my current service provider?
But on the whole no major probs from Imagine, at least they bothered to connect me, I signed up for Smart BB and they just ignored me. Everyime i rang they said ''yeah, we'll be in touch''. What BS
so im glad to give imagine my money.