P
purple
Guest
I was on a plane from Dublin to Derry (Londonderry) last week and overheard a conversation between two older American women about how unfriendly the people in Dublin (and the rest of the country) were and how expensive it was in comparison to London.
If we cannot compete with one of the greatest cities in the world on friendliness and price how can we hope to sustain out tourism industry going forward?
Will we continue to offer rude, sullen and over priced service in our dirty country or will we at least try to stay up with the game even if we can't stay ahead of it?
Over the years I have found that people in the hotel and tourism industry in the US to be the most friendly and professional so if that's the benchmark that we are being measured against by the tourists who spend far and away the most money per head of and group who visits this country we will find ourselves in serious trouble in a few years.
The only factor that may save us is the large number of immigrants who now work in the industry and seem to be much friendlier and more professional than their native counterparts.
If we cannot compete with one of the greatest cities in the world on friendliness and price how can we hope to sustain out tourism industry going forward?
Will we continue to offer rude, sullen and over priced service in our dirty country or will we at least try to stay up with the game even if we can't stay ahead of it?
Over the years I have found that people in the hotel and tourism industry in the US to be the most friendly and professional so if that's the benchmark that we are being measured against by the tourists who spend far and away the most money per head of and group who visits this country we will find ourselves in serious trouble in a few years.
The only factor that may save us is the large number of immigrants who now work in the industry and seem to be much friendlier and more professional than their native counterparts.