Virgin turning off analogue tv early June

Discussion in 'Service Providers' started by Frank, 8 May 2018.

  1. Brendan Burgess

    Brendan Burgess Founder

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  2. ClubMan

    ClubMan Frequent Poster

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    I find the best way to communicate with VM is using their chat support facility on their website. That way you can also get a transcript of the "conversation" which can be useful evidence in the event of any subsequent disagreement.
     
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  3. theresa1

    theresa1 Frequent Poster

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    I'm wrong -well in the short term. No plan's at present to turn off Analogue Radio. I just spoke with a Tech on my road. It could go in late 2019 or maybe 2023 but that's pure speculation -going nowhere for the moment.
     
  4. Tintagel

    Tintagel Frequent Poster

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    I spoke to a manager in their customer service department who didn't know that there was a "talk to" service on Boards.ie. Although having spoken to them I was no wiser after the event.
     
  5. Brendan Burgess

    Brendan Burgess Founder

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    I have just seen this on the boards.ie page so I presume it's correct.

    upload_2018-8-8_18-27-54.png

    It's so frustrating that I had spent so much time looking for a way around this and so many Virgin Media reps have misled people.

    I had almost cancelled by Virgin Media and bought a FreeSat box.

    Brendan
     
  6. Odea

    Odea Frequent Poster

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    I'm watching a BBC programme at the moment and there is a message running across the bottom of the screen telling me that they are switching off their analogue service. It is extremely annoying. Why not have it on for 5 minutes at the start of each programme and then switch it off.
     
  7. SlugBreath

    SlugBreath Frequent Poster

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    Virgin Media are switching off their analogue TV service.

    What incentives are they offering people to continue to do business with them?
     
  8. theresa1

    theresa1 Frequent Poster

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  9. SlugBreath

    SlugBreath Frequent Poster

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    Not so sure about that. If you push you might get a free box plus free installation in ONE room. Those of us who have enjoyed the facility of a second room viewing for ourselves or children will have to pay to continue to see what we already have and in some cases already paid for in our annual subscription.

    I understand you will have to pay for the second box and pay for installation. You will then be charged double per month compared to what you are already paying for this service.

    They will not allow existing customers opt for their cheaper Freedom TV package which is comparable to the analogue service.

    They are not doing anybody any favours.
     
  10. theresa1

    theresa1 Frequent Poster

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    If you already paid in advance for analogue points you would get a credit back pro rata. The digital multiroom boxes as they are called do work out more expensive than an analogue point but you get more channels.

    Some people had FREE extra analogue points - the FREE ride is over I'm afraid.
     
  11. SlugBreath

    SlugBreath Frequent Poster

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    Not everybody wants extra channels. Virgin won't allow people move to their Freedom TV package which is almost identical to the old analogue package.
    Why are they not offering the actual box for the extra room, free to their existing analogue customers.
     
  12. Leo

    Leo Moderator

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    Then you'd likely be better off going SaorView / free to air and save yourself the monthly fee.
     
  13. SoylentGreen

    SoylentGreen Frequent Poster

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    I have a number of TV's gathering dust around the house. Some HD some not HD enabled. These are mainly located in no longer used rooms.

    We have a second room where we sometimes watch TV. We were thinking of having Saor View in this room. Can we watch Saor View using one of our old TV's. My understanding is that I will need a box and aerial. Is this correct? Can I record on to one of my old video recorders?

    Is there any point in purchasing yet another TV to add to the pile. I'm thinking of a Saor View enabled TV. Will I still need an aerial to receive Saor Vie on a Saor View enabled TV?

    Finally. You can see the Three Rock Mountain from our bedroom. I believe that this is where Saor View is transmitted from. Do I still need an aerial to pick this up. Could an aerial be placed in my attic or even on my window sill to receive the service rather than have an aerial put on my roof?

    Thanks
     
  14. Delboy

    Delboy Frequent Poster

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    I have a small aerial I bought in Argos attached to the TV in my kitchen. The aerial sits on a shelve, not near a window. And I get perfect saorview
     
  15. SoylentGreen

    SoylentGreen Frequent Poster

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    Thanks Delboy. I assume that you also have a box as well?
     
  16. odyssey06

    odyssey06 Frequent Poster

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    Is is something like this? How far are you from transmitter? This one says it has range up to 15 miles.
    http://www.argos.ie/static/Product/partNumber/8264116/Trail/searchtext>AERIAL.htm

    Would there be many tall buildings etc between you and Three Rock?
     
  17. shweeney

    shweeney Frequent Poster

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    might be worth trying this first - it's slightly cheaper than the Argos one.
     
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  18. SoylentGreen

    SoylentGreen Frequent Poster

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    Thanks. I am 6 km from the Three Rock Mountain. Most aerials state that you need to be within 15 km. I see that DID do boxes for about €70 and indoor aerials for about €20.
    In summertime there are a few trees just up the road from my house that sometimes block my view of the transmitter, but only just.
     
    odyssey06 likes this.
  19. jdwex

    jdwex Frequent Poster

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    Most TVs have digital tuners, so you won't need a box. If they have HD screens they definitely do
     
  20. Sue Ellen

    Sue Ellen Moderator.

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    Brings back so many memories of the 'rabbit's ears' that we used for the telly when I was a child :)