Disgusted at this crowd. Just had a letter to say they were offering a six month extension on my travel insurance because of covid. Big deal and obviously big cost involved in giving an extension from February to august when there is a “travel Ban” in place. How dare they spend my hard earned money on a campaign to offer their customers “nothing”.
I put in a call to make a complaint and needless to say got absolutely no satisfaction. Can someone tell me where is the logic in offering people six months FREE cover on travel when THEYCANT TRAVEL unless they break the law. I paid€180 euros last February for travel cover for the year. I don’t expect them to refund but at least offer six months cover from the time the travel ban is lifted.
it’s like giving someone a box of chocolates and there’s no sweets in the box. They are treating people as if they are stupid.
Come on VHI. Stop wasting money on sending out vast amounts of letters telling people you are giving them NOTHING.
Just a note : the guy I spoke to on the phone told me he was not legally obliged to give me his name. that’s Bad Manners.
I put in a call to make a complaint and needless to say got absolutely no satisfaction. Can someone tell me where is the logic in offering people six months FREE cover on travel when THEYCANT TRAVEL unless they break the law. I paid€180 euros last February for travel cover for the year. I don’t expect them to refund but at least offer six months cover from the time the travel ban is lifted.
it’s like giving someone a box of chocolates and there’s no sweets in the box. They are treating people as if they are stupid.
Come on VHI. Stop wasting money on sending out vast amounts of letters telling people you are giving them NOTHING.
Just a note : the guy I spoke to on the phone told me he was not legally obliged to give me his name. that’s Bad Manners.