Very sneaky indeed. Time for a quick call to their retentions department, methinks...UPC’s Broadband and Phone services remain excellent value, however under the terms of your contract you have the right to cancel or downgrade your service within 30 days of 3 December 2010 without penalty if you do not agree with these price changes (for those customers who subscribe to UPC Broadband Light this 30 day period applies from 21 December 2010).
You might need to reboot your modem if you haven't already done so since 5th Jan. Then do a speedtest. The UPC one is HEREI got a letter from UPC some months ago telling me I was getting more tv...itv3/4 sky3 and some other station.They also said my broadband would go from 10mb to 15...how would I check the broadband speed to see if I am getting what I am told I am getting..It is not very clear...Thanks
Yes, I rang them a couple of weeks ago when I heard about the upcoming increase & after a bit of haggling I was offered a €5 monthly discount on my bill for 12 months, which suits me fine as my package is only increasing by €3 a month.They say you can get out of contract if you don't like it. Presuming you saw their newspaper ad on 3 December...
Very sneaky indeed. Time for a quick call to their retentions department, methinks...