I think at this point we all need to up the pressure on Ulster Bank until we get clear timeframes on redress. I am going to push forward and am sending all the communication errors, transcripts to the media. I suggest we all do the same. Enough is enough and I am not waiting any longer to get my refund. They have been proven incorrect and it is no longer acceptable to string people along.
I have a list of media contacts across press, digital and radio - I can post these if people are interested in joining me. Also, I am going to email the executive team in UB and have already sent email to G Mallon