I have just checked u.tv's web site, I checked the price plans available to Irish customers. I proceeded to request a connection and clicked on the terms and conditions. Point "3"!!!! states that a cancellation charge of 29.99 is required. Point "3" is hardly on page 999 of any document, it is in the same font as the entire document i.e not in small print. I do not think that anyone could or should have a grievence with this. I do not condone a 29.99 cancellation charge but I would support u.tv on this one as they clearly state the charge. Reading the terms and conditions before signing a contract alleviates many problems.