Received final bill from the ESB today and letter closing account. Also there was a letter from ESB networks wrt the connection agreement. Is that normal?
Also are BG energy customers on the same billing cycles as ESB?
ESB closed my account from May 12 and I am normally due a bill at the end of the month. Will this now happen or will they wait a while?
It certainly made no difference in my case. I have them the readings over 12 weeks ago and I was only switched last week.It seems giving the metre readings make it a lot quicker
Once ESB Customer Supply have released the MPRN to BGE, do ESB CS have any control over the MPRN?
The MPRN is controlled by ESB Networks, not ESB Customer Supply. It refers to the premises where the meter is located - the Meter Point Registration Number - and will apply to that premises regardless of who the customer is or who the supplier (the billing company) is. If you sell your house to me my electricity bill - whether I'm supplied by ESBCS, Bord Gais or Airtricity - will have the exact same MPRN as appears on your bill at present.
When you phone ESB Networks to report a fault or look for some Networks service they will ask you for your MPRN. There is no point quoting your ESBCS/BG/Airtricity account number as they have no visibility of their systems. Neither are they interested of course in whether you pay your bills on time or not. The MPRN identifies your premises on their system and they will then be able to respond to the fault or carry out the service request that much quicker.
Regards,
Fnergg
Ok, I can understand that.
Could ESB CS get ESB Networks to cut off someone that had switched to someone else? Say if they still owed ESB CS money?
Two lads from Airtricity just called at my door and pointed out the small print in Bord Gais' contract saying the 14% discount only lasts for 12 months, after which it drops to 5% off the ESB rate!
Now I'm sorry I didn't go with Airtricity.
Maybe its not too late to stop the Big Switch (they've taken 2 months already).
I'm calling them tomorrow.
Has the ESB or can anyone give a cogent argument as to why a householder should stay with them?
I'm about to switch and it appears to be a nobrainer. Only question is to who, but I'd like to give ESB a chance![]()