Hi Paddy, thanx, hoping for more replies on this. I know they are just holding out to make the money. Believe me if it was'nt such a bad service I would not be bothering but their constant answer is can you take a call to fiddle with the modem / & you still owe us the money. The service is so poor it just buffers most of the time as in you could not sit down and watch a movie. It's unfair to be held over a barrel like this since Nov..I left eircom because the broadband service I received was woeful. I even received a refund of over payment.
Pre eir time so I don't know what the story is now.
What bugs me the most is that they will immediately get on to Intrum Justica to say I owe them.
Well actually yes I was, 350€ which I do not have, but I bombarded them with mails and photos for months until I got a threatening letter from 'Our Collection Team' in Sept. I increased the mails to every dept in Pure and then last week, got an apology and the break in contract fee cancelled.They probably will, but so what. Do you stay with them because you are afraid that they will threaten you.
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