Thanks. I'll reassure the company director!
Yes through the Perx websiteDid you buy these through the Perx website?
Surely they don't take payment by wire transfer to a German bank account?
Sounds fishy to me.
Yes - useless. Have tried their various phone numbers and just goes to a voicemail - nobody every picks up, leave a message and into the void."Corporate admin fee Ireland" of €6.50 doesn't appear here:
No eircode on the invoice might also be unusual?
There's a chat facility on their website - have you tried using that to contact them?
I recently ordered from Perx (7th December). The payment was taken and the order was not dispatched for over a week, and then received within a couple of days via DPD. I've checked my invoice and the sort code, bank address, company details etc is the same, but the IBAN on your invoice is different.Yes through the Perx website
So why did they charge you a fee that's not listed in their schedule of charges?I've used perx in previous years with no issue, so wasn't a "scam site". As it happens since I posted here yesterday I sent them a final email stating I would be reporting thm to Financial Ombudsman, and lo and behold, I get a confirmation notice 3 hours later that the order has been processed and that the cards would dispatch... As they are owned by EML Payments in Australia, wonder if a lot of the processing actually happens from there - Most of Australia takes the first couple of weeks of January off as its their summer. Either way, glad order seems to be on the way but would be very wary of these guys in future
I don't really care about that - it was listed as a fee on purchase so I made an informed call on that. Main thing for me was receipt of the cards and being able to communicate with customer service, which I now canSo why did they charge you a fee that's not listed in their schedule of charges?
What's to stop an employer buying a pile of these and just keeping them for themselves?
In the next year (or so), Revenue will require the number and value of cards given to each employee be uploaded to ROS.What's to stop an employer buying a pile of these and just keeping them for themselves?
What's to stop an employer buying a pile of these and just keeping them for themselves?
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