am looking for a solicitor at the moment, but keep getting receptionists who have no idea what kind of charge the solicitor will levy. And I don't want to engage a solicitor without knowing what their hourly rate is likely to be, how much they charge for a letter or for a phone call etc. Could they not display their rates like restaurants and pubs or at least have their staff give an answer, especially as they don't seem to phone me back?! Maybe asking about their rates straight off puts them off dealing with me?