Mystic Oil
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CABIN BAGGAGE
Strictly one item of cabin baggage per passenger (excluding infants) weighing up to 10kg with maximum dimensions of 55cm x 40cm x 20cm is permitted. (handbag, briefcase, laptop, shop purchases, camera etc.) must be carried in your 1 permitted piece of cabin baggage.
Extra/oversized cabin baggage will be refused at the boarding gate, or where available, placed in the hold of the aircraft for a fee of £40/€40. If you are unsure, check at the Bag Drop desk before going through security.
Other adults would say "hold on a sec" and push the bag down and make it *legitimately* fit within the dimensions, but this person was not in a position to do so.
Mystics point was that as the bag is flexible it doesn't have fixed dimensions. This means that if you hold it one way or another it can be made to meet or exceed any of the dimensions, but if you hold it the other way it can be made to come in below the limits.
The implication here is that the passenger was not in a position to adjust the bag to fit the dimensions themself due to disability, so the staff shaped the bag in such a way as to make it exceed the limit and charge the fee.
Other adults would say "hold on a sec" and push the bag down and make it *legitimately* fit within the dimensions, but this person was not in a position to do so.
I'm afraid I can't advise on whether it is worth pursuing with Ryanair or not, but (if the bag was indeed capable of being made fit into the dimensions) it certainly seems unjust.
z
I have just learnt that she was charged 40 Euro by the staff at the departure gate as her bag wouldn't fit into the guage - I assume it was too big in one of the dimensions. A simple reshuffle of the contents would have sorted that out - the bag was in no way excessively big. It's the same type of bag that I use myself for carry-on and it's ideal because you can squish it into whatever space is available, unlike hard luggage or wheelie bags.
Mystics point was that as the bag is flexible it doesn't have fixed dimensions. This means that if you hold it one way or another it can be made to meet or exceed any of the dimensions, but if you hold it the other way it can be made to come in below the limits.
What would you say are the dimensions of, for example, a net bag, Leo?
Do you honestly believe that your stance, and that taken by the person who dealt with Flossie's aunt, would pass the "reasonable person" test?
We always travel with squashable bags unless we're certain the solid one's will fit in the guage.
News to me that they are now measuring the dimensions of the squashable bags. I had heard that they were using a 'cardboard' box to measure on here but I've never encountered it myself.
Last month in Dublin the staff were on a power trip and singled out a demented mother with baby/buggy and child for the bag treatment. It was despicable what I witnessed. I tried to help her by offering her a spare bag but she was gone beyond help.
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