Hello,
I was overcharged €100 earlier today using my Laser card. I should have looked at the amount, I know, but I noticed it on the receipt afterwards and the person apologised and proceeded with a refund through the machine.
I have checked my balance and the correct amount + the €100 overcharge has been debited from my account. I am aware that credit card transactions can take between 5 and 30 working days for the refund to appear depending on the merchant.
Is the refund process the same with a debit card?
Thanks,
Richard
I was overcharged €100 earlier today using my Laser card. I should have looked at the amount, I know, but I noticed it on the receipt afterwards and the person apologised and proceeded with a refund through the machine.
I have checked my balance and the correct amount + the €100 overcharge has been debited from my account. I am aware that credit card transactions can take between 5 and 30 working days for the refund to appear depending on the merchant.
Is the refund process the same with a debit card?
Thanks,
Richard