I got a letter from my motor insurance company today but to my suprise the envelope also contained another letter to a seperate customer which had their name, address and all their bank details on it.
When I rang the customer services desk they just said "we will send you a sae if you could send it back to us"...
Does this happen alot?
And what should I do - just send it back or is there somebody I can complain to that will care?
Any thoughts,
Kitty
When I rang the customer services desk they just said "we will send you a sae if you could send it back to us"...
Does this happen alot?
And what should I do - just send it back or is there somebody I can complain to that will care?
Any thoughts,
Kitty