Key Post PTSB - on expiry of fixed rate, tracker rate not specified

Discussion in 'Tracker Redress' started by Brendan Burgess, Sep 19, 2012.

  1. Brendan Burgess

    Brendan Burgess Founder

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    What is "AJ" ?
     
  2. joe351980

    joe351980 Frequent Poster

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    Anthony Joyce solicitor


     
  3. Brendan Burgess

    Brendan Burgess Founder

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    Hi del

    Many people recommended Anthony Joyce on Askaboutmoney but most suggested Padraic Kissane as a better option.

    Have either of them progressed the court case?

    It seems that both declined to engage with the Customer Appeal Panel process on these cases initially, but then later did engage with them.

    Have either of them actually initiated legal proceedings?

    Brendan
     
  4. delsalmon

    delsalmon Registered User

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    Legal proceedings were initiated at the start, just after we heard about redress, when they wouldn't engage with cap.
    I asked them to proceed with cap and ombudsman again last year and was told they weren't going down that road. They have certain test cases they are going forward with. I haven't heard any positive updates since, that's why I put in an official complaint to PTSB and brought it to cap myself.
    I'd have had better satisfaction if I'd had used the €400 on the family tbh
     
  5. tom bonass

    tom bonass Registered User

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    Hello , has anyone received any recent updates from Padraic Kissane's office ? Specifically, in relation to the margin issue /court cases /public meetings etc. Thanks.
     
    Apples82 likes this.
  6. Suz2015

    Suz2015 Frequent Poster

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    Unfortunately no. I have tried contacting the office on numerous occasions the past few weeks as I had fresh info regarding my account but my emails/phone calls have not been responded to, very disappointing.
     
  7. core123

    core123 Frequent Poster

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    Hi All,

    Just got an update from PTSB. Last correspondence back in early June said they hoped to have a resolution one way or the other by the 4th of July however the latest correspondence has pushed this out now to August the 1st. The wait continues...
     
    robe likes this.
  8. fitz2017

    fitz2017 Registered User

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    I should be getting monthly letter shortly so. Disappointing.
     
  9. Apples82

    Apples82 Registered User

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    @core123 what's your thoughts on this? Very frustrating indeed but at the same time one has to assume something is going on behind closed doors when they aren't just closing the issue.
     
  10. core123

    core123 Frequent Poster

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    I really don't know what is going to happen. I have the letter Padric Kissane sent to them on my behalf and I have to say it did outline the case very well and why he believes that PTSB have put me on the incorrect rate. However of course I'm going to see it that way however PTSB might not but you never know. The latest letter back from PTSB did mention again that every effort will be made to agree a fair and reasonable solution. They also say if I'm not happy with the proposed resolution that I have the option of going through the Ombudsman
     
  11. Maggy1982

    Maggy1982 New Member

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    I received the same letter myself and thought it seemed positive that they mentioned "fair and reasonable resolution" but have since been informed that this is another generic response to buy more time.
     
  12. Apples82

    Apples82 Registered User

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    I think that's what I can't get my head around what are they trying to buy more time for? CB has signed off on a lot of other issues at other banks but not this issue. There must be still some tooing and froing behind closed doors or they would surely be sending final response letters.
     
  13. core123

    core123 Frequent Poster

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    @Maggy1982 Yes I agree re the generic response. To be honest I'm not holding out much hope of a positive response from PTSB. I think we may have to further on this one...
     
  14. Whatstracker

    Whatstracker Frequent Poster

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    Im disgusted with them. When my fixed ended around 2009 I went on the variable. I was fairly naive and didn't question it. When the tracker controversy started I asked them how I ended up on a high variable. Answer they said was I never replied to letter after fix term was up. They sent the letter to my old rental address because they said I never notified them of change of address. I thought this was a joke considering I took out a residential mortgage not a buy to let. Always left a sour taste in my mouth ever since.
    On 4.5 now and going to fix to 3.7. Just need to decide for 2,3 or 5. Mortgage we 270k, balance 205k. Year 13 of 30. Probably not under the 90% yet. Only positive I've never missed a payment.