Thanks notabene - I guess I should write to them so to start back up a line of communication with them. As I say, they confirmed on the phone to me that my case was one of those under investigation but that's a few months ago now & I haven't had any letters.
Yes - though not easily done & I have been very persistent in doing it - I'd say they are totally fed up of me, but I, am also fed up of them and am going to keep at them.
They sent a general letter on 8th June & noted the next update would be in 60 days. They sent another last week, with no new info again noting they would update again within 60 days. Since I reply to all of these looking for more info - I got another again today with the same lack of info so I wrote again, explaining what an update is and that I wanted an actual update on what the had done in the last 60 days.
I know the volly of letters is annoying them & to be honest it's irritating me too but I'm hoping it will eventually lead them to cave in. It also portrays just how difficult they are to deal with. I can pm you a phone number on the letters too. Mr feiritear has rang me from it but I prefer all dealings in writing as we have a concrete record and they have to take them more seriously I hear.