I went against my better judgement and bought a wireless keyboard and mouse (relatively expensive one too) from PC World last week.
Got home plugged in and found a key seemed to be constantly stuck on it though there was no key actually stuck on the keyboard.
Having brought it back to them (with full packaging and receipt of course) they then refuse to do anything much about it since the serial number on the keyboard didn't match the box! They also claimed that the keyboard had been opened up and was not the keyboard that matched the box. They did confirm the keyboard was faulty.
So it seems to me that they have sold me a faulty second hand item as new and are now refusing to resolve the issue. Either one of their staff has swapped a faulty keyboard for a working one or else the manufacturer is doing so.
I would be interested in hearing of similar problems with PC World. I expect to be taking this up with the small claims court since it seems they are selling what they claim to be new items when in fact they are not new nor in fact even working.
I wish I'd just listened to my head and never gone near them in the first place mind you. Bit late now of course
Got home plugged in and found a key seemed to be constantly stuck on it though there was no key actually stuck on the keyboard.
Having brought it back to them (with full packaging and receipt of course) they then refuse to do anything much about it since the serial number on the keyboard didn't match the box! They also claimed that the keyboard had been opened up and was not the keyboard that matched the box. They did confirm the keyboard was faulty.
So it seems to me that they have sold me a faulty second hand item as new and are now refusing to resolve the issue. Either one of their staff has swapped a faulty keyboard for a working one or else the manufacturer is doing so.
I would be interested in hearing of similar problems with PC World. I expect to be taking this up with the small claims court since it seems they are selling what they claim to be new items when in fact they are not new nor in fact even working.
I wish I'd just listened to my head and never gone near them in the first place mind you. Bit late now of course