In this sort of situation it might be an idea to take a (digital) picture of the machine when the fault occurs to corroborate the fact that the fault does occur sometimes. Then you can show this to the retailer in case the fault does not exhibit itself while they are looking at it.first time he was told there was nothing wrong with it because the fault never occured when they were looking at it
they said it would get fixed quicker if they sent a courier out to collect it and fix it. The courier never showed up after 4 weeks,
If you bring anything back to Dixons/PC World/Currys they will not want to know and they will refer you to the manufacturer.
They are indeed, but they won't accept that it is their problem.Under the sale of goods act are they (retailer) not responsible for the problem?
I thought PC WORLD have a repair centre in store with experts where you can hand in computers which give you trouble ?
Umm... If you were an expert on computers, would you be working for PC World!!
Towger
They are indeed, but they won't accept that it is their problem.
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