Article they refer to is found here.Twenty percent of respondents said that if had had a bad experience with a firm's website, they never dealt with that company again, either online or offline.
I spent 3 months without reception at my house and all customer services would say was "there must be building going on nearby". Then I emailed Danuta Grey, got an immediate email from someone representing her, couple of days later hey presto reception back again.macshaned said:I emailed Danuta Grey (head of O2 Ireland)....And low and behold
I got this today when I tried to get in again this afternoon. I'm currently waiting 3 minutes for the webtext page to come up.whackin said:I've been asked to change my password twce this week for no apparent reason. And each time you attmept to do so the site crashes.