The lack of information is a disgrace. I've been trying all morning. You would have thought they would open their office this weekend under the circumstances. Whether the UK gov. has backed them or not, I won't touch them again. I'll be closing my account there for good once I get onto their incompetent website. Even at the best of times it had dire performance problems. It's just not good enough.
Once you finally get through to NR directly (which I have - last night & this morning), they do give the canned response that everything is allright. However in addition though I was advised this morning that the web was overloaded due to the number of hits (be aware that web sites are prone to doing that with high hits) & that they were working to have it resolved tonight - it now appears they resolved it quicker than that.
The uncertaintly now relates to pending transactions as the web site is back up and running to the same effect. I would not expect same day transfer requests to all go though on monday - purely due to volume of processing activity required to get though all of it. As opposed to just clicking & making it all happen -the bank will still need to conduct normal processing procedures with regard to preventing fraudulent/security related issues. example - did your bank ever ring you to query/validate an online transaction you conducted? They certainly did it to me - & not just NR either.
ninsaga