I'm an owner in an apartment complex. My tenant reported a leak to me and I in turn reported it to the management company. Never been a day late with my service charges in the past 7 years. A number of people in the complex have not been paying their fees so the whole complex is impacted. This is the response I got, please advise:
"
I am reverting back to you in relation to the current leak in your property.
Unfortunately, just at the moment, I am not in a position to send a roofing contractor to site to address this problem.
You should have received a copy of the attached notice from your Board of Directors which was sent to all owners back in July. Unfortunately the financial situation for the management company has not improved since this notice was issued. Whereas I am aware that your own service charge fees are paid up to date, the non payment, or insufficient payment, by your fellow owners has severely impacted your management company’s ability to trade and I cannot engage the services of a contractor in the sure and certain knowledge that he is not going to be paid for his work (for the foreseeable future at least).
Obviously if/when the financial situation changes we can then appoint a roofing contractor to repair the roof. In the meantime we would ask that your tenant monitors the leak closely.
Kind regards,
XXXXX XXXXXX
Property Administrator
"
"
I am reverting back to you in relation to the current leak in your property.
Unfortunately, just at the moment, I am not in a position to send a roofing contractor to site to address this problem.
You should have received a copy of the attached notice from your Board of Directors which was sent to all owners back in July. Unfortunately the financial situation for the management company has not improved since this notice was issued. Whereas I am aware that your own service charge fees are paid up to date, the non payment, or insufficient payment, by your fellow owners has severely impacted your management company’s ability to trade and I cannot engage the services of a contractor in the sure and certain knowledge that he is not going to be paid for his work (for the foreseeable future at least).
Obviously if/when the financial situation changes we can then appoint a roofing contractor to repair the roof. In the meantime we would ask that your tenant monitors the leak closely.
Kind regards,
XXXXX XXXXXX
Property Administrator
"