KBC KBC statement on tracker redress

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unfortunate

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When cb contacted them they probably told them the request was bring reviewed and would answer in due course. Then cb never got email back with any answer.!!
 

Qwerty123

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From reading about what aib have done with those who were never on a tracker but were entitled to one, I guarantee kbc will follow suit with a nonsense 3.67% prevailing rate tracker. No redress and a token of €1000 was given to that cohort with aib.
 

Rakitom

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Hopfully

KBC Can’t get away with AIB tactic, as flyer sets a defined rate,
1.25 & 1.4 %

Makes it difficult for them
 

..MC..

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I hope that they are entitled to more than that or else it will make a sham of the investigation .... entitled to a product that could have saved thousands to ten of thousands and made mortgage repayments more manageable for people ....
but instead you can have €1000.... an insult.
 

Darn40

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From reading about what aib have done with those who were never on a tracker but were entitled to one, I guarantee kbc will follow suit with a nonsense 3.67% prevailing rate tracker. No redress and a token of €1000 was given to that cohort with aib.
I think the aib contract says the ‘then’ prevailing
Where as Kbc says prevailing, so don’t think Kbc can use the same argument but they will make up something else probably
 

Gavin77

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I have found Micheal mc Grath to be very helpful throughout this ordeal, he acknowledges and always replies to my mails.
He said that kbc are before the committee the 6th of feb.
I haven’t been active on this forum in a while as was locked out of my account.
I too received a letter dated 5th Jan stating in scope and impacted.
 

Lightening

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319
Kbc can not try the same trick! It clearly states the margins the fixed rates will roll to on the communication (flyer)to the broker.

This relates to Nov 06-feb 08 cohorts.

I understand this AIB cohort are getting together and will not accept AIBs new claim regarding the prevailing rate.

We see now a new scandal unfolding
 

peemac

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Kbc can not try the same trick! It clearly states the margins the fixed rates will roll to on the communication (flyer)to the broker.

This relates to Nov 06-feb 08 cohorts.

I understand this AIB cohort are getting together and will not accept AIBs new claim regarding the prevailing rate.

We see now a new scandal unfolding
But haven't you received the letter that confirms that "you are considered an impacted customer"?

I'm just asking as your posts suggest that you are still in the dark as to whether you are impacted or not.

If you have the letter, unless its a different letter that everyone else has, it clearly states "you are considered impacted" and NOT "we are considering if you are impacted".
Of course it has caveats in case they find something unusual. Possibly some "impacted" customers paid off their mortgage at the end of the fixed rate - they wouldn't be due any redress or refund as they would have no loss. Hence, in case something like that is there, KBC have that caveat included.

But the letter is clear and their piublic statement is clear which goes hand in hand with the letter.


Of course there are many that would love to find an angle to get a tracker that they never had nor had any written communication saying such would be given. Personally I think they are on the road to no-where, but rather than search for people who will gaive an answer they want to hear, they should get their contracts checked out by a professional advisor instead of getting their hopes up by someone giving an opinion on a message board.
 

todo

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Of course there are many that would love to find an angle to get a tracker that they never had nor had any written communication saying such would be given. Personally I think they are on the road to no-where, but rather than search for people who will gaive an answer they want to hear, they should get their contracts checked out by a professional advisor instead of getting their hopes up by someone giving an opinion on a message board.
Financial advisers, Brokers, the Financial Services Ombudsman and the Central Bank all get things wrong, as we've seen as this scandal has unfolded.
I see no harm in any poster, posting up there question, to get a few opinions. In fact it allows people with a similar scenario to join together and potentially bring a challenge. My view is that the central bank is very close to washing there hands of this, and there will be cohorts that need to get together to join forces, forums like this may be the only place that they can find each other.

So personally I don't think people are on a road to no-where, keep fighting go down every avenue you can, because one thing is for sure if the boot was on the other foot they would follow you relentlessly.
 

demoivre

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Of course there are many that would love to find an angle to get a tracker that they never had nor had any written communication saying such would be given. Personally I think they are on the road to no-where, but rather than search for people who will gaive an answer they want to hear, they should get their contracts checked out by a professional advisor instead of getting their hopes up by someone giving an opinion on a message board.
Padraig Kissane is giving his opinion on a message board ! The problem with the whole tracker scenario is that it is not clear cut and the likes of "prevailing rate" is very much open to interpretation, and to a large extent the interpretation of the wrongdoer. It's also very difficult to find out what the prevailing rate was at a given time and that in and of itself has substantial implications for some borrowers . If it was straight forward the banks would not be moving the goal posts and deadline after deadline missed by them
 

bluestilton

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The attitude of KBC towards its customers is nothing short of disgraceful and is evident in the number and content of posts contained in this thread. I have had reason to be in contact with them since November seeking a response to a complaint I had submitted regarding my entitlement to a tracker rate. In the last couple of days I have been seeking their long overdue response to what is a very serious issue from their perspective. I cannot move forward with my complaint until I get their response. It was only when I said that we were considering with holding this months mortgage repayments that I got action and will have a response issued today.!!!! Though I doubt that the response will address the matters raised in my complaint.
I think the only way to deal with these guys is the hard way- mass withholding of repayments, a march to their head office or a social media campaign targeting their Facebook page. They have their customers on a nice little merry go round and will continue with that until some form of group action is taken. United we stand, divided we fall!!!
 

peemac

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It was only when I said that we were considering with holding this months mortgage repayments that I got action and will have a response issued today.!!!! Though I doubt that the response will address the matters raised in my complaint.
I think the only way to deal with these guys is the hard way- mass withholding of repayments, a march to their head office or a social media campaign targeting their Facebook page. They have their customers on a nice little merry go round and will continue with that until some form of group action is taken. United we stand, divided we fall!!!
Never ever withhold a payment beyond the end of the month it is due. - To suggest that to anyone is just crazy as the only person affected will be the person witholding payment

They send monthly reports to the ICB (like every bank) and your credit rating will be affected for years.

As for Facebook - two clicks and the post can be deleted and banned off the page.

The only way to to call them / write to them constantly and keep a record of all times you call. All calls are recorded as well. If you respect the person at the other end of the line they can be quite quick at getting things done. Remember they are staff not management nor directors, and they are human too - getting angry with staff (not suggesting you did) will get you a slow "jobsworth" response.
 

bluestilton

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My credit rating is already affected as a result of their actions. I have always recorded every phone call and kept every item of correspondence. I have treated all of those I spoke to within the bank with respect. Unfortunately they have not treated me or other customers I know of with respect or fairness, and on occasion had me in tears as a result of their threats. Thankfully I have woken up to their antics.
The bottom line with KBC and Irish banks is profit and commission for individual employees., they do not give a damn about their customers and their actions in relation to the tracker mortgage issue is more evidence of that. We need to wake up. As individuals we cannot take on the banks, they will continue to divide and conquer.
 

Johen32

Registered User
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Finally got an email that says im definitely not in scope. Im 2005..fixed for 3 years then prevailing variable after. I always knew i was clutching at straws(as some others have posted here) but after being crucified with mortgage payments the last 12 years it was nice to have hope of some kind of break.
Found all the postings and information great here...thanks
 

DamC82

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You are confirmed impacted which is positive, other than that it's a waiting game .. not much more you can do .. I'm still awaiting a letter and it's very frustrating
 
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