I have 2 KBC accounts.
Main House
B2L (not included within review apparently)
I received a letter on main house to confirm i was within review back in Jan, received letter today 28/02 to confirm I am back on tracker. 4.25%-->1.25%
No mention of compo/interest etc yet. I would be interested to hear other people's experience when these start coming through (new thread perhaps).
I had to sell my B2L as interest rates were high and overall my portfolio was a strain. KBC agreed but marked down my credit rating as a result against my wishes. I intend on pursuing them for compensation in this regard for a portion of the capital uplift between then and now in my B2L. I am still repaying the B2L mortgage also.
I am about 500 euro / month better off now which is great but would love to hear from people once they start getting some sort of calculations on interest and compensation. I intend on querying fully the break down/rationale for whatever they offer. In my previous dispute with them re: credit rating, KBC informed me I had only days to report any complaint to the FSO which was complete rubbish. They retracted this soon after once I challenged their head of compliance on it. They will likely strong arm people into accepting the first offer. Get advice - it is unlikely they can put a time limit on any compo offer.
Best wishes to all.
Its a caveat - has to be there in case there's even one account that is not due any refund.Compensation (if any) so still not confirming they are repaying overcharge even though we are now on tracker rates........ so frustrating
Agree its fairly standard, but still does not explain the week delaySeems kbc print their letters in a third party service in Europe. They are then bulk shipped here to an post who then deliver as normal .
This type of service is fairly standard and there used to be a company in Naas that did a similar service (til they went bust a couple of months ago)
That explains how letters can take up to a week to arrive.
driven (no pun intended) by cost no doubtIn many cases bulk mailings go by road service - 2 days.
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