Great that you got it sorted promptly. Did the credits start from the correct date ?I got a letter and with a September date as my next signing day for PRSI credits. My claim for credit is also showing online in my welfare account.
Might be to ensure that you are set up to login into your MyWelfare account which needs your MyGovId and potentially a separate two factor authentication app (I use VIP Access but I'm not sure if others can also be used)?Is the mobile so they can text me on the day to confirm number or something?
I decided earlier to phone Intreo just to check in case I had to attend today and the phone agent told me yes 'your down for today' and bring in the letter for tomorrow with you. Whilst waiting for my ticket number to come up I could hear another person talking at a hatch that had got 2 letters also. Anyway no explanation given about getting conflicting letters and I was able to 'sign' today and don't have to go back tomorrow. They didn't ask to see my Public Services Card and didn't need mobile either. The letter's obviously enough for them.I have to attend Intreo next week. I was scheduled for Wednesday as per letter received back in February. I received a letter last week that it is now Thursday. They made no mention of the change in the new letter.
The new letter also mentions I have to bring my Public Services Card and my mobile. Is the mobile so they can text me on the day to confirm number or something?