I just got an invoice this morning from a company we use.
The invoice was for several hundred of euros, 30 day term, to be paid at the end of this month. There was a delivery number, delivery address, and details of what was delivered.
However, I had ordered nothing from them.
When my secretary phoned the company, she was told the invoice was for a maintenance contract (which we had neither signed up for, nor received)
During the call, she was told the invoice "price" was a special offer, and the price would increase soon ie sign up now or miss out.
It appears the company are using an actual false invoice to get customers to contact them to query it, when they then start on a sales blurb.
In addition, I can see how many companies would pay this "invoice" in error, thinking it was owed.
This is a legitimate company that we have dealt with before.
This to me appears fraudulent business practice.
I contacted the consumer protection comission who said they could do nothing about this, and to seek legal advice.
I have contacted the NSAI to see if they can advise.
Is there any other regulatory authority would could give guidance on this that I could contact?
The invoice was for several hundred of euros, 30 day term, to be paid at the end of this month. There was a delivery number, delivery address, and details of what was delivered.
However, I had ordered nothing from them.
When my secretary phoned the company, she was told the invoice was for a maintenance contract (which we had neither signed up for, nor received)
During the call, she was told the invoice "price" was a special offer, and the price would increase soon ie sign up now or miss out.
It appears the company are using an actual false invoice to get customers to contact them to query it, when they then start on a sales blurb.
In addition, I can see how many companies would pay this "invoice" in error, thinking it was owed.
This is a legitimate company that we have dealt with before.
This to me appears fraudulent business practice.
I contacted the consumer protection comission who said they could do nothing about this, and to seek legal advice.
I have contacted the NSAI to see if they can advise.
Is there any other regulatory authority would could give guidance on this that I could contact?
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