How do you know the oil man is telling truth?

Discussion in 'Home energy' started by Frantheman, May 3, 2006.

  1. bskinti

    bskinti Frequent Poster

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    241
    Re: How do you know the oil man is telling truth??

    There is a plastic tube with fittings which is fitted onto front of tank and you can see the level of oil in tank always, you can get this off oil supplier, mine cost €30 last year. I put level marks on it as it was filled at 200 L 400L etc I always know whats left and exact amount I get.Anyway the truck meters are calibrated at regular intervals and carries a seal, its the law,Most oil company's sell oil at 1000L at a time but if you ask him to top it up you will get 1150 or 1300Lt's as thies are the normal tanks sold.
     
  2. glenwalsh

    glenwalsh Registered User

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    Re: How do you know the oil man is telling truth??

    I did ask to have the tank topped up. It had at least 200L in it. My tank according to the manufacturers was a 1000L tank and the maximum it could take was 1050L yet he charged for adding 1300L.
     
  3. Berni

    Berni Frequent Poster

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    681
    Re: How do you know the oil man is telling truth??

    So how does he then get the 250L out of the tanker without triggering the meter again?
     
  4. owenm

    owenm Guest

    Re: How do you know the oil man is telling truth??

    The meter readings only have a discrete importance, i.e. to each customer on your delivery docket and may not be monitored by the company even if this was possible; i.e. if someone has contaminated oil to be removed or a tank has to be moved these trucks are often used as temporary stores so their is plenty of scope for pumping oil in excess of 'stock' oil drawn from a depot...
     
  5. ted

    ted Frequent Poster

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    223
    Re: How do you know the oil man is telling truth??

    I wouldn't allow them to deliver without being there. Supervise the delivery. Always ask for an amount in litres not Euro and confirm the cost per litre when ordering. Should help to minimise problems.
     
  6. Pennyscraper

    Pennyscraper Guest

    Re: How do you know the oil man is telling truth??

    That's true, but sometimes even the good companies have meters that go out of calibration a little so on a full fill you could be up or down 20 litres. eg with our roads , you can get a jolt and suddenly you are either gifted 20 litres of oil or you are actually down that much per 1000 litres. This happened to me and herself a few years back and we called a friend in weights and measures who verified this. The best way is your own sight gauge cos prices change so much that its impossible to go by value for money perceptions. Incidentally, it could not hurt to register with myhothouse.ie. I did 2 years ago and at the time they didnt' proceed with their business but did get me oil €20 cheaper for registering. Now that its back online, I've registered again, no sign of cheaperheatingoil being active again, does anyone know, I've tried emailing them but nothing
     
  7. Pennyscraper

    Pennyscraper Guest

    Re: How do you know the oil man is telling truth??

    Incidentally, it could not hurt to register with myhothouse.ie. I did 2 years ago and at the time they didnt' proceed with their business but did get me oil €20 cheaper for registering. Now that its back online, I've registered again, no sign of cheaperheatingoil being active again, does anyone know, I've tried emailing them but nothing[/quote]

    Well, now this is interesting! www.cheaperheatingoil.ie is back up but it brings you to www.myhothouse.ie! On Boards.ie, some guy said that he'd rang Texoil and Cheaperheatingoil before and they were one and the same. So this MyHothouse.ie must be something to do with Texoil. It did say on the site somewhere that there's a big brand involved. I re reg'd in the hope of a cheaper Chrismtas :D Scraping the pennies together!
     
  8. steph1

    steph1 Frequent Poster

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    361
    Re: How do you know the oil man is telling truth??

    I always like to be there when they deliver especially as I have my side entrance locked.

    On a number of occasions when ordering from the company on the phone I have asked them to tell the guy to ring me when he is on the way but they never do.

    Always ask for the printed receipt.
     
  9. ted

    ted Frequent Poster

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    223
    Re: How do you know the oil man is telling truth??

    The problem with this method is you have to run the system until it runs out - you've no heating while waiting for a delivery and when you do you have to bleed the boiler. My Firebird manual says that if you have to manually start the pump more than twice you could do damage and to use a hand pump instead - now that's a lot of bother.
     
  10. Lao

    Lao Guest

    Hey,

    It's simple.

    1. You get a gauge on your tank.

    2. It has one reading before he fills it and another reading after he fills it.

    The difference is that which he put in your tank :)


    Lao.
     
  11. stir crazy

    stir crazy Guest

    Pure genius I tells ya ! :D
     
  12. ang1170

    ang1170 Frequent Poster

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    1,162
    Unfortunately, not so simple.

    How do you know your gauge is acurate? chances are it won't be.

    Better than nothing, I'd agree, but don't assume it's anything about its acuracy.
     
  13. stir crazy

    stir crazy Guest

    how do we know anything ? how do we know the oil tank doesnt have a leak.

    I'd say make sure you have a properly functioning gauge. why do you say the chances are against this ?
     
  14. taxi

    taxi Registered User

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    22
    As stated all lorries have a meter which prints out the amount of fuel deliverd, any delivery must be metered off and they must be able to account for the meter movement on their lorry. They start the day with a meter reading and all sales must total the opening read plus their sales to give a closing read and have dockets to match aswell. even though your tank may say 1000ltrs most of them will hold a bit extra as much as 100-200 ltrs. If you are using your heating in the evening it is more economical to leave it running for a few hours rather than have it kicking in and out as this uses more oil.

    I'm sure there are some dodgy delivery men out there but they will be caught eventually and remember if you're not happy shop around and take your business elsewhere.
     
  15. ang1170

    ang1170 Frequent Poster

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    1,162
    Because gauges sold in retail environments that aren't subject to regular calibration are notoriously inacurate. It's quite expensive to engineer a gauge going into an unknown, uncalibrated enviorment properly, so I doubt any being sold at a reasonable price would be that acurate.

    Having said that, it is better than nothing, but don't expect it to give an acurate reading down to the nearest 10 or 20 litres.
     
  16. Anatoli Curran

    Anatoli Curran New Member

    Posts:
    1
    Hello All,


    Just wanted to share my situation that just happened to us the other day. This is our second time we have ordered oil from one of the oil companies (i.e. a family run home heating oil business, who deliver in all areas in Co Wexford, South Kilkenny, South Carlow, Waterford City and Tramore) and the first time we got delivered the amount we had ordered. So, we have decided to go again with them.

    However, the other day I ordered 370 litres of oil from them. We weren’t at home, so I have left the gate and the tank open for the delivery man to be able to deliver the oil and to leave the docket in the letter box (which we were doing all these years without any issues). However, this time only 320 litres went to my tank, but on the receipt docket it clearly indicated 370 litres of oil was delivered.

    I have an Apollo tank gauge for over 5 years now (its battery usually lasts for approximately 5 years, and in my case, its battery was replaced last year). Until my last order, for the past years I had no issues from any other oil company and I always received the amount that was ordered. However, this time 50 litres of oil went missing. I rang the driver that evening, he said “probably the Apollo tank gauge is faulty or something” and asked me to ring the office in the morning, which I did. Got through to the reception and after she heard my complaint, she couldn’t provide me any feedback and redirected me to her manager.
    The manager told me that the Apollo tank gauge could show the wrong info if the battery was dying, which in my situation this is not the case.
    Then she mentioned that sometimes it takes several days for the receiving device (i.e. a device which is in the house receiving and indicating the info of the usage per day/week/month/year and how much is currently in the tank) to update the info. Overnight nothing changed and after re-syncing the transmitter with the receiver (just in case), it still indicated to me that I have -50 litres of oil to what I was supposed to have.

    Before I ordered the oil we had 114 litres left in the tank. OK, that evening I had the heating on a timer for an hour before we came home, so just let’s say I’ve used a couple of litres of oil out of this.
    That evening, after receiving the oil, when I checked the indication, it shown me 420litres left, whereas this should be around 470L (or slightly more). So, the fact is that only around 320 out of 370L went into my tank.

    The manager couldn’t explain were these 50l of oil went and all she was saying that based on the printed docket, the machine pumped out 370 litres of oil (of course).


    So, I don’t want to say I am blaming the company for “stealing” the oil, but just want to advise you to make sure you are at home when you are expecting to get your oil delivered, as otherwise you may experience the situation like us and nothing can be done about this then. This is a lesson for us and in the future I will be standing outside beside the delivery man and make sure every drop of my ordered (and paid for) amount of oil gets into my tank and won’t “magically” disappear “somewhere” else :)
     
  17. elcato

    elcato Moderator

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    2,652
    Check the time of starting and finishing on the docket. It should be done fairly quickly but I guess if he was quick and removed the tube from your tank and then stuck it into the top of the tanker again it would show much time between them. Any chance you have an old receipt to compare the time taken to fill the tank ?
     
  18. Sue Ellen

    Sue Ellen Moderator.

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    7,891
    You have no way of knowing also if someone else took 50l of oil from the open tank. Oil is being stolen all over the country. Might have thought that you wouldn't miss such a small amount. Quite a number of our neighbours had their oil stolen in a busy housing estate.
     
  19. Creaky Bones

    Creaky Bones Registered User

    Posts:
    15
    Re: How do you know the oil man is telling truth??

    I asked the delivery man ''How do I know I'm getting 500l as ordered''. He said the hose on the tanker is always full, the clock on the tanker is set at zero, he tapps in 500l, puts the hose in your tank and releases the lock on the hose and when you get your 500l it stops. He then goes back to the tanker where he set the clock and tears off the invoice which states that it started at 000l and finished at 500l. He said no reputable company would try to deceive their customers. But I suppose there are always cowboys out there!
     
  20. PaddyBloggit

    PaddyBloggit Frequent Poster

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    2,936
    +1 to that.

    Order from a reputable company and you can be sure you'll get what you ordered.