Hi all,
My wife and I have a free standing Zanussi induction cooker with a double oven, bought in 2019 so out of warranty - already confirmed with manufacturer. Cost was approximately €800. The other day about 20 mins after using the cooker the glass on the top oven door exploded all over my kitchen. We had been using the bottom over only. I must stress it did not fall off but actually exploded. I was in the room at the time so saw the whole thing. I took videos and photos I know I can get this glass replaced but my wife and I are not happy to use the cooker again at all!
Anyway, I've raised a claim on the house insurance. I contacted them and they said my excess is €250. My insurance premium is around €400. They advised it would affect my no claims bonus and my premium could increase. Expecting to be contacted by an assessor over the next few days
I'm wondering now is it worthwhile to continue with the claim or should we just accept it and buy a new cooker.
Would appreciate any advice thanks.
My wife and I have a free standing Zanussi induction cooker with a double oven, bought in 2019 so out of warranty - already confirmed with manufacturer. Cost was approximately €800. The other day about 20 mins after using the cooker the glass on the top oven door exploded all over my kitchen. We had been using the bottom over only. I must stress it did not fall off but actually exploded. I was in the room at the time so saw the whole thing. I took videos and photos I know I can get this glass replaced but my wife and I are not happy to use the cooker again at all!
Anyway, I've raised a claim on the house insurance. I contacted them and they said my excess is €250. My insurance premium is around €400. They advised it would affect my no claims bonus and my premium could increase. Expecting to be contacted by an assessor over the next few days
I'm wondering now is it worthwhile to continue with the claim or should we just accept it and buy a new cooker.
Would appreciate any advice thanks.