ESB Networks issue for smart meters - heads up

[extopia]

I usually get billed on last day of the month - nothing yet for March so looks like this isn't totally sorted out yet.

 

[Eeyore]

Same here. I should have received a bill for March a week ago but nothing yet.

 

[NOAH]

Out of interest is there anyway of keeping a check on actual usage? All i know is smart meter sends data via mobile network and then you get a bill. I can see usage online with Electric Ireland and thats it, The amount seems very high but i expect that is just the high cost of energy and if bills were lower i would not be bothered.

 

[jpd]

Out of interest is there anyway of keeping a check on actual usage?

What exactly do you mean by "keeping a check on actual usage" ?

Verification of the reading submitted for billing
You can access your meter and see the readings on it - you can verify that the readings reported are the readings on the meter

Verification of actual usage
You can get a list of your electrical appliances and estimate how much electricity they use - hours used x kwh rating
There are devices that you can use to actually measure the electricity used by an appliance - just google "Power usage meter"

 

[ClubMan]

Energy supplier took €13,500 from customer's bank account in smart meter billing blunder – and tried to charge another €23,700

An energy supplier has been forced into a humiliating climbdown after a smart-meter billing blunder saw it mistakenly seek to withdraw thousands of euro from customer accounts.

m.independent.ie

 

[theresa1]

Article incorrect - not a direct debit it was and is a continuous payment authority (CPA).

 

[ClubMan]

Hardly a material fact in the circumstances? I've seen lots of people refer to CPAs as DDs in other contexts. For all intents and purposes it doesn't make much difference to most people.

 

[theresa1]

Hardly a material fact in the circumstances? I've seen lots of people refer to CPAs as DDs in other contexts. For all intents and purposes it doesn't make much difference to most people.

Fair enough for most people but they are not the same thing.

 

[ClubMan]

What/how do the technicalities of DD v CPA matter in the context of the Indo report and other instances of people being overcharged due to the ESB Networks data mess up?

 

[lff12]

Verification of the reading submitted for billing
You can access your meter and see the readings on it - you can verify that the readings reported are the readings on the meter

There's a video on the ESB Networks site about how to do it. If you are on a smart meter press the big button and it will cycle through, if you're on a day/night/peak tarrif the different times will be labelled T1, T2 etc

 

[Sue Ellen]

There's a video on the ESB Networks site about how to do it.

This might be the video that you refer to?

 

[lff12]

This might be the video that you refer to?

That's exactly the one. Extremely useful if you want to read your own usage.