Electricity Provider (Yuno) not showing meter readings on bill
- Thread starter extopia
- Start date
I don't see how that's the case - unless the smart meter has three different readings for the different time of day usages? (Like the way the old day/night Nightsaver meters or the equivalent on a smart meter works?)
Head outside in the rain, then try find where I wrote the last reading down? No thanks, I'll just look at it in WAY more details from the couch on my phone!
That was my point, don't blame smart meters for a regulator decision that predated them.
Secondincommand
Registered User
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- 29
Yes , I've said this in my previous posts. It is EXACTLY the same as the old Nightsaver meters. There are three different readings for losstheplot's smart meter. There is no reason why the supplier should not show the three opening and three closing reads on the bill.
Leo: Head outside in the rain, then try find where I wrote the last reading down? No thanks, I'll just look at it in WAY more details from the couch on my phone!
Hard to help you so I suppose , Leo. Maybe wait for the rain to stop and maybe take a photo of the reads instead of using a pen and paper ?
I don't need help, I have all my usage available broken down into 30 minute periods, all available to download to my phone or PC. Heading out to the meter to get anywhere close to that level of detail just isn't feasible.
Just found this thread as I too have just noticed there are no readings on my Yuno electricity bill. But, I take the point about many readings being required. That said, could a simple start/end of month reading be included? Just to know that at the point the bill was calculated, the overall reading was XXXXX?
Leo, how do you check your usage online?
Where can I find the Electric Ireland usage data?
Thanks.
D.
Leo, how do you check your usage online?
Where can I find the Electric Ireland usage data?
Thanks.
D.
Do you mean your smart meter usage data via ESB Networks?
Smart Meter Usage | Electricity Usage Monitor | ESB Networks
View your smart meter usage with ESB Networks, access daily, weekly, monthly, and yearly electricity data, and manage your energy efficiently online.
www.esbnetworks.ie
I’m leaving Yuno for electricity - still in contract with them for gas.
I received a call from them about the switch and they reminded me that they operate an advanced payment system, so I will be due a refund, which will take two weeks.
Would operating this advanced payment make meter readings irrelevant, since it seems to be based on estimates of usage?
D.
I received a call from them about the switch and they reminded me that they operate an advanced payment system, so I will be due a refund, which will take two weeks.
Would operating this advanced payment make meter readings irrelevant, since it seems to be based on estimates of usage?
D.
Meter readings are still eventually needed to ascertain actual usage even if you're on a prepay estimated plan.
This might help
What is an MCC code?
<p><span>A Meter Configuration Code (MCC) is used to describe the type of electricity meter that you have.</span><span> </span></p>
www.bordgaisenergy.ie
MCC12 = Time of Use tariffs, consumption collected every half hour and displayed in day, night and peak intervals
MCC16 = consumption data on a standard tariff and collected on the billing cycle
This is the messy bit about Yuno - they seem to take the payment on the day the bill is released, but thats for the next month yes. So yes, if you've switched away from Yuno, they probably will owe you money.
And to confirm, I switched from them in January, and yes, my latest bill shows I'm in credit.
I am curious to know why two posters have switched from Yuno. Is it because they joined for the cashback and just moving to another supplier at end of contract or leaving because they re unhappy with Yuno?
I was thinking of switching to them for the free credit (as a low user) but would prefer not to have my smart meter activated for a 24hr tarriff (it's not necessary to activate when every unit is the same price and the meter is already uploading the data). As a low user, the potential for a huge upfront 1st bill is also a concern.
I was thinking of switching to them for the free credit (as a low user) but would prefer not to have my smart meter activated for a 24hr tarriff (it's not necessary to activate when every unit is the same price and the meter is already uploading the data). As a low user, the potential for a huge upfront 1st bill is also a concern.
Perhaps because, as with most service providers, after the initial 12 month contract it's often better value to switch to another provider for a better tariff, and maybe some "new customer" cash back?
I don't think that you have that option with Yuno. All of their tariffs seem to be smart so would mean that the smart meter would be activated as far as I can see.
Have you used EnergyPal and your smart meter data to see what providers/tariffs are most economical for your needs?
EnergyPal.ie
Use smart meter data, visualise your energy usage. Take control of your energy costs with EnergyPal.ie! Compare and find the best energy plans based on smart meter data - all for free. Start saving money and optimizing your energy consumption today
www.energypal.ie
What MCC was your meter on before you moved to Yuno and what is it now?
As I mentioned above and as suggested by EnergyPal it looks like Yuno only offer smart tariffs.
So if you were on MCC01/MCC02 before the switch then I would expect that you'll be on MCC12/MCC16 now.
As I mentioned above and as suggested by EnergyPal it looks like Yuno only offer smart tariffs.
So if you were on MCC01/MCC02 before the switch then I would expect that you'll be on MCC12/MCC16 now.
Switch every 12 Months to whoever is the cheapest. I have gone Yuno, Energia, Yuno. The only problem is their system cannot support using the same email address when you switch back. I had to sign up with a junk address, I have emailed them to get it changed to the original email. They never changed it, or bothered to reply. I must drop into their office in Sandyford, I am often going by it. There is nothing like a narked customer in reception get a response...
Pre Yuno I was with BGE.
DG = DG1
MCC = MCC 01
Now I see MCC 12 on the Yuno bill.
What are the implications of this?
You're on a smart plan and your meter was presumably activated for smart services when you moved to Yuno. So you can't move back to MCC01. But, to be honest I wouldn't worry about it. There are lots of smart tariffs on offer and very likely one that's cost effective for your usage/needs when it comes to switching again when your current contract is up (or earlier if you choose to move earlier and you can save more than the Yuno breakage fee).