A *very* promising development yesterday for us- I checked our EBS online banking Manage Accounts area and noticed our new monthly repayment had dropped by several hundred euro. I phoned the Redress helpline and also my local branch to get confirmation - and it was confirmed by both, that we have been put back on a tracker rate of 0.99%! Paperwork to follow in the post in the coming week or two. No mention of compensation as of yet, but this has definitely checked the box for the first step in the process. Massive sigh of relief, after 9 years of waiting!