Re: nct test
We had an NCT scheduled for a time which didn't suit as we were going to be away and we tried to reschedule it, but there were no slots available in Deansgrange for the next X weeks - where X was a big number.
In the end we organised for someone else to drop the car down at the time, but at minor inconvenience to us and to them.
The crazy thing is that there may well have been someone looking at the NCT website with a Thursday 1700 appointment wanting to change for my Sunday 0930 appointment, but neither of us would cancel because there was no sign of any alternative availability . . . and there was no alternative availability because 'the other guy' didn't cancel his appointment first.
It just seems a bit weird that there is no slack at all in the schedules - if there was some slack this would encourage people to cancel and re-arrange and thereby free up their old slot so that someone else could come along, pick that one up and free up their original slot. I know NCT aren't in the business of arranging peoples timetables, but a little bit of flexibility would help improve the customer experience.
z